Store Manager

Value City Furniture-posted 3 months ago

Full-time • Manager

Jacksonville, FL

1-10 employees

Administrative and Support Services

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At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As a Store Manager, you are a part of this family and critical to our success. This person is responsible for overall profitability, people development, standards/operations, and customer experience in their store. Most importantly, this person will be a leader and coach, a champion of our culture and values. The Store Manager reports directly to the Market Leader.

Owns store P&L, driving income goals through managing sales and expenses
Leads the team by providing leadership, direction, and continued development
Hires, trains, and retains the highest quality team members who exhibit our values
Ensures the highest level of merchandise experience through execution of the company blueprint and brand standards to keep a clean, well merchandised store
Ensures all lineup changes and sell thru strategies are executed
Ensures the delivery of maniacal customer service through setting clear expectations and enforcing accountability in the store
Ensures the use of world class processes in the store
Drives high performance culture, focused on the results of a highly functioning team
Develops others through hands on coaching
Ensures a deep talent bench by developing internal talent and attracting external talent
Works with the Sales Manager to ensure sales training and materials are utilized to keep the team educated on product knowledge, selling skills and operational efficiencies
Trains the team and maintains standards in the areas of cycle counts, accounting, and merchandising procedures
Works with the Assistant Manager to ensure operational excellence through a best-in-class home delivery process
Leads change efforts within the store, conforming to shifting demands and timelines
Meets store visit expectations set by the Market Leader

Bachelor's degree or equivalent combination of education and experience
3+ years of retail leadership experience
Ability to effectively prioritize and adapt in a fast-paced sales environment
Proven experience in strategic and organizational development, including the ability to attract, develop and retain best in class talent
Proficient using business related technology systems
Track record of servant leadership; serving others and putting team goals first
Owners' mindset: takes ownership over everything within scope of responsibility while empowering others to do the same
Proactive approach; identifies and solves problems
Experience managing change in large and complex environments
Ability to break down complex ideas and communicate them in simple and easy to understand ways
Demonstrated ability to coach and develop others to higher levels of performance
Demonstrated ability to drive results in a leadership role
Desire to continuously improve

Generous quarterly bonus structure aligned with sales
Comprehensive medical, dental, and vision benefits & 401K plan
Growth opportunities for team members to develop and move into more challenging roles
Employee discounts at affiliate brands including Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters

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