Store Manager

Five Below • Brookwood, AL

267d

About The Position

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Store Manager do? Under the leadership of the District Manager, directly leads the Merchandise Manager, Customer Service Manager, and all associates of a store. The Store Manager also leads the Support Lead, Freight Lead & Lead Cashier (if applicable) through the MM & CSM. The Store Manager is responsible for total store execution including but not limited to “Wow the Customer”, merchandising standards, operational procedures, operational controls, people development and driving sales.

Requirements

• High School Graduate or equivalent
• Minimum 3 years of management experience preferred
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Responsibilities

• Responsible for Operational Execution and Total Store Follow Up
• Drives customer experience and sales goals
• Continually recruits, hires, trains, and retains associates and managers; identifies internal associate talent and provides opportunities for career path development
• Responsible for managing and executing overall store standards to be consistent with Brand Standards
• Drives overall profitability for store focusing on total store sales and expense control
• Responsible for ensuring the proper execution of all cash handling policies including opening and closing procedures; daily paperwork; and bank deposits
• Ensure compliance with all of the Five Below Standard Operating Procedures (SOP)
• Partners with District Manager and Human Resources for employee coaching / counseling, performance documentation and associate relations matters
• Reviews all corporate communications and prioritizes/plans accordingly
• Enter associate, management schedule into Kronos and approve
• Ensures weekly, monthly and annual payroll budgets are managed to plan
• Ensures clean and safe environment for associates and customers to include sales floor and back room, manager's office and restrooms
• Authorizes register functions including post voids, returns and associate discounts
• Ensures Market Plan and other merchandise directives are executed
• Ensures the execution of company data integrity process and physical inventory
• Oversees successful receiving and stocking procedures are properly followed and maintained
• Partners with District Manager of any store related issues
• Ensuring exceptional customer service is executed by all associates through training for high levels of customer engagement and role modeling ideal behaviors
• Holds all associates accountable for their job responsibilities
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

Benefits

• Health coverage
• Financial and personal wellness support

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED