Store Manager - Madisonville

Evansville Goodwill Industries•Madisonville, KY

4d•$39,520 - $49,520

About The Position

Why Evansville Goodwill? Join our team at Goodwill—where your work goes beyond a paycheck and directly supports our mission through life-changing programs like job training, digital skills, disability assistance programs, and high school diplomas for adults! Your efforts make a real difference in people’s lives. What You’ll Do: Under the leadership of the Regional Sales Director, the Store Manager is a member of the Donated Goods Retail Operations team and is tasked with the daily operation of the retail store and the continued development of the store team members, clients and volunteers. This position will also help identify opportunities for the personal and professional growth of employees in support of Goodwill’s mission. Job Type: Full-time, Salary Non-Exempt Salary: $39,520-$49,520 Shift: 8-hour shift, scheduled for 40-hours per week Weekend availability Essential Functions: Ensure top-tier customer service, maintain clean and safe facilities, and manage fresh inventory using data-driven performance insights. Oversee financial tasks, including cash handling, register balancing, and store finance reporting, while conducting audits for improvements. Manage product logistics and supervise team operations, including hiring, training, and development.

Requirements

Ability to read, write, and communicate effectively in English, with flexibility to accommodate diverse communication styles and abilities, ensuring inclusive engagement with the public, department staff, and individuals with varying needs
Basic computer skills including the use of Microsoft Office products
Valid driver’s license with reliable transportation for required travel
Availability to work evenings and weekends
Employment offer is contingent upon the successful completion of a drug test and criminal background check

Nice To Haves

Bachelor’s degree in related field or 2 years of equivalent retail management experience preferred

Responsibilities

Ensure top-tier customer service
Maintain clean and safe facilities
Manage fresh inventory using data-driven performance insights
Oversee financial tasks, including cash handling, register balancing, and store finance reporting, while conducting audits for improvements
Manage product logistics
Supervise team operations, including hiring, training, and development
Open the store at least two (2) times per week and must close the store at least two (2) times per week, on time
Work each Monday and Friday, a minimum of three (3) Saturdays per month, and the first and last day of the month
Manage team hiring, training, development, and performance, while overseeing store operations within budget and ensuring proper scheduling, timecard approval, and supply management
Monitor key performance indicators, including sales, donations, and financial ratios, ensuring a positive customer and donor experience, and compliance with policies
Maintain store image, security, and cleanliness, handle donations per procedures, and stay informed on industry trends, competitive pricing, and market knowledge