Store Manager

The Cannabist Company•Denver, CO

3d•$60,000 - $72,000•Onsite

About The Position

The Store Manager will own the daily operations of the store by ensuring a positive customer and employee experience that drives sales and profitability for the location. The Manager will be expected to lead by example, develop and manage a high performing team, and ensure compliance with state and local cannabis regulations. The Manager will establish best practices and an exceptional retail experience that enhances customer satisfaction and brand loyalty while achieving aggressive sales goals and KPIs. This position is located at our Green Solution dispensary located on Colfax ave. in Aurora, CO.

Requirements

All applicants must be at least 21 years of age
At least 3+ years of retail management or supervisory experience
Excellent communication and leadership skills with the ability to build and manage high performing teams
Detail oriented, organized, and able to multitask in a fast-paced environment
Strong business acumen and understanding of how to measure success through KPIs and financial targets
Ability to hold self and others accountable
Customer and team focused with the ability to deescalate situations and resolve conflict in a timely manner
Collaborative team player who partners with stakeholders as appropriate (including HR, Finance, and Operations)
Experience with and strong attention to detail in cash handling, inventory, and POS operations
Ability to work a flexible schedule including nights, weekends, and holidays

Responsibilities

Own store budget, drive sales performance and identify opportunities and strategies to meet or exceed performance metrics
Manage the operation of the store and team members including but not limited to overall store presentation and condition and addressing any issues in a timely manner
Foster a positive work environment and own all people leadership activities including, but not limited to, performance management, payroll & scheduling, recruiting & hiring, training & onboarding
Develop and maintain effective relationships with all relevant partners and stakeholders including, but not limited to, HR, Compliance, and Finance
Ensure all transactions and operations comply with local, state, and company regulations
Ensure all aspects of inventory management comply with local, state, and company regulations, including but not limited to: ensuring inventory movement is properly documented; conduct regular audits; lead month/quarter/year-end inventory processes
Investigate and resolve inventory discrepancies in a timely manner
Ensure appropriate inventory levels to meet customer demand; analyze sales reports and market trends to ensure appropriate product offerings
Lead by example in curating an exceptional customer experience, including performing guest transactions, and educating customers and employees on cannabis products, usage methods, and safety
Develop and implement strategies to enhance customer and employee engagement
Manage and respond to escalated customer issues as needed
Maintain knowledge of all computer and technology systems and software