Store Manager

Belk

29d•Onsite

About The Position

The Store Manager ensures the uniform execution of the Division direction within their store. Essential Functions: Sales & Profit Meeting or exceeding store sales and profit plans through the training, coaching & managing of the sales staff. Provide training & communication of meeting or exceeding Service Excellence goals to sales staff. Communication with Regional Manager and BSS merchants regarding merchandise issues and needs. Merchandise consistently presented in store with Belk visual and merchandising standards. Coordinate timely floor setup for all promotional and seasonal activity. Ensure shrinkage control and Loss Prevention in store through the continual management of associates. Proper execution of all existing systems and procedures, and ownership of new system implementations and processes. Communicate & manage associates on price integrity in the store, including timely completion of permanent price changes. Ensure that all price changes are communicated through the approved channels, and report all deviations to the Regional Manager/Price Manager Expense Planning & Management Adhering to annual expense budgets for store to achieve profit goals. Monitoring store payroll and non-payroll expenses to achieve annual expense % goals. Taking timely action on expense budget variances. Adequate staffing in all departments to meet customer service expectations. Responsible for leading Workload Planning process. People Development Conducting timely reviews and communicating development needs to team. Set goals and identify areas for improvement. Recruiting, interviewing, selecting and retaining quality associates while ensuring all positions are filled in a timely manner. Maintaining high store morale through efficient, timely communications of policies and other information. Follow through on all concerns or problems that develop within the store. Provide effective coaching in order to improve performance of all associates. Communicate with associates on possible career paths and advancement opportunities. Ensuring execution of Associate Engagement Surveys. Reviewing with store management team and Regional Manager. Ensure follow-up is completed to address issues and improve the overall associate engagement of the store. Conduct listening sessions on a regular basis. Ensure HR guidelines are being met, such as hiring to the store matrix, maximizing Weekend Hours Utilization, and proactively completing associate turnover plans. Education / Experience Requirements: Four-year college degree or experience in retail management. Proficient in computer business-related computer software (Microsoft Word, Excel, etc). Excellent supervisory, analytical and reasoning skills #IND3 #LI-LD1 We’d love to have your smiling face on our team but not until you’re 16! Since you’re here you might as well do a little shopping. www.belk.com We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders. Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you’ll find opportunities to make huge impact. It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights. Back to Belk Careers Home Back to Belk Store Jobs List Accessibility Guidelines Belkcareers.com is committed to making the online application experience easy and accessible to individuals with disabilities. We’re constantly making improvements to comply with the "Americans with Disabilities Act" and the Web Content Accessibility Guidelines. If you can’t access information on belkcareers.com due to a disability, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 to help you with the application process. We are an Equal Opportunity Employer Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

Requirements

Four-year college degree or experience in retail management.
Proficient in computer business-related computer software (Microsoft Word, Excel, etc).
Excellent supervisory, analytical and reasoning skills

Responsibilities

Meeting or exceeding store sales and profit plans through the training, coaching & managing of the sales staff.
Provide training & communication of meeting or exceeding Service Excellence goals to sales staff.
Communication with Regional Manager and BSS merchants regarding merchandise issues and needs.
Merchandise consistently presented in store with Belk visual and merchandising standards.
Coordinate timely floor setup for all promotional and seasonal activity.
Ensure shrinkage control and Loss Prevention in store through the continual management of associates.
Proper execution of all existing systems and procedures, and ownership of new system implementations and processes.
Communicate & manage associates on price integrity in the store, including timely completion of permanent price changes.
Ensure that all price changes are communicated through the approved channels, and report all deviations to the Regional Manager/Price Manager
Adhering to annual expense budgets for store to achieve profit goals.
Monitoring store payroll and non-payroll expenses to achieve annual expense % goals.
Taking timely action on expense budget variances.
Adequate staffing in all departments to meet customer service expectations.
Responsible for leading Workload Planning process.
Conducting timely reviews and communicating development needs to team.
Set goals and identify areas for improvement.
Recruiting, interviewing, selecting and retaining quality associates while ensuring all positions are filled in a timely manner.
Maintaining high store morale through efficient, timely communications of policies and other information.
Follow through on all concerns or problems that develop within the store.
Provide effective coaching in order to improve performance of all associates.
Communicate with associates on possible career paths and advancement opportunities.
Ensuring execution of Associate Engagement Surveys.
Reviewing with store management team and Regional Manager.
Ensure follow-up is completed to address issues and improve the overall associate engagement of the store.
Conduct listening sessions on a regular basis.
Ensure HR guidelines are being met, such as hiring to the store matrix, maximizing Weekend Hours Utilization, and proactively completing associate turnover plans.