Store Manager - Perry Ellis

Retail•Grand Prairie, TX

1d•Onsite

About The Position

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands, owning and licensing over 40 nationally and internationally recognized brands including Perry Ellis®, Original Penguin®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The company also licenses trademarks from third parties like Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel. The Perry Ellis brand itself is a menswear designer and retail chain featuring tailored apparel, from suits to casual wear and accessories, embodying a passion and optimism for living life to the fullest. A Store Manager is responsible for overseeing the daily operations of a store, ensuring smooth and effective functioning. This role involves directing all activities to achieve or exceed goals, including sales and profit objectives, customer service, human resources (development and retention of the team), payroll and operating expenses, loss prevention, and merchandise presentation.

Requirements

Proven ability to network and maintain talent pool for recruitment
Ability to select and develop store management teams
Ability to develop bench strength
Ability to coach and counsel
Ability to persuasively argue a point of view without losing objectivity
Ability to function as a role model during all store visits, ensuring that customers remain top priority
Ability to respond in an empathetic way when dealing with the customer
Ability to organize, delegate, prioritize, meet deadlines, and hold the team accountable and follow-up on all activities within the area
Proven ability to challenge and motivate management and store teams in an atmosphere of mutual respect by supporting PEI core values
Knowledge of visual presentation standards
Ability to implement and interpret according to the planogram
Demonstration of strong verbal and written communication skills
Ability to analyze business trends and function within payroll, shortage and controllable expenses to maximize area performance and profitability
Ability to perform effective selling techniques
Energetic and positive attitude
3-5 years of retail management experience
Strong verbal and written skills
Strong interpersonal communication and customer service skills
Customer service oriented - outgoing, friendly, and personable with a positive attitude
Must be able to stand for long periods of time on the sales floor
Must be able to move and/or lift up to 25 pounds

Nice To Haves

BS degree

Responsibilities

Ability to function as a role model at all times, ensuring that customers remain the top priority
Ability to respond to all customer complaints or needs
Achieves excellent scores on secret shopper reports
Promotes merchandise and demonstrates product knowledge to customers and assists them with any requests
Shares vision and plans execution store strategy in alignment with corporate and district initiatives
Achieves store financial objectives in the areas of sales goals, comp store increases, sales per square foot, expense control, units per transaction, payroll percent and shrinkage
Educating the store team on reports, analysis of business trends and inventory opportunities
Analyze business reports consistently and develop strategies to maximize financial performance
Prioritizes workflow through successful planning and time management
Maintains appropriate staffing levels based on business trends and payroll guidelines
Understand and comply with all company policies, procedures and operations
Responsible for maintenance of the physical appearance and cleanliness of the store
Recognizes problems, analyzes causes, and generates alternatives and solutions
Maintains compliance of all company assigned training
Demonstrates ability to convey company expectations
Responsible for the protection of the Company assets (Inventory, Cash, Store fixturing and all other company property)
Communicates all loss prevention occurrences to the District Manager, Market Manager when applicable and Loss Prevention Manager
Practices excellent customer service at all times in order to prevent possible theft
Reviews and audits store processes, transactions and paperwork to ensure compliance with company policies and procedures
Supervises, leads, and motivates staff members
Ensures execution of all pricing strategies to achieve gross margin
Ensures the store is merchandised according to visual guidelines, understands and holds teams accountable to the company visual standards
Communicates store inventory opportunities to the District Manager or Market Manager when applicable
Ensures and participates in timely planning and execution of the store planograms
Ensures the store team can clearly understand the company’s brand position
Ensures replenishment of merchandise on the selling floor as needed
Instructs and participates in visual merchandising standards and directives set forth by the company
Ensures all PEI customer service standards are being met and modeled
Adheres to Human Resources standards following general practices
Recruits, selects, hires and develops diverse talent for the store
Fills open positions with qualified candidates utilizing 30 days as a goal and maintaining a talent pool
Assesses, develops, educates, mentors and provides timely feedback and coaching on a regular and consistent basis
Holds the store team accountable for achieving store results
Manages conflict
Empowers and involves the team in the decision making process while guiding the process
Receptive to feedback and fosters dialogue around solutions
Leads by taking calculated risk and manages through change and adversity
Maintains confidentiality and meets own commitments
Ensures that all store associates are adhering to federal, state and local labor laws