Store Manager

Sleep Number • Irvine, CA

21h • Onsite

About The Position

Sleep Number is a sleep wellness technology leader dedicated to improving the health and wellbeing of society through higher quality sleep. With over 4,000 team members and 650 stores nationwide, the company operates a vertically integrated business model. This role offers an exciting opportunity to advance a retail sales career with unlimited earning potential in an innovative, team-oriented learning environment. Retail Sales Managers are expected to demonstrate a passion for Sleep Number products and customers, and a commitment to being a trusted and respected team leader, leveraging proprietary products, exclusive distribution, best-in-class sales training, and a relationship-based sales process to build lasting customer relationships and a rewarding career.

Requirements

• 3+ years of proven sales management or team leadership experience with a track record of meeting and exceeding goals, preferably in a high-end/specialty environment.
• Prior success recruiting, training, engaging and retaining top talent.
• Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad).
• Able to lead by example in a fast-paced, growth-oriented work environment; committed to continuous improvement.
• Motivated by a pay-for-performance compensation plan.
• Ability to work a flexible schedule; typical retail hours to include evenings and weekends.
• Must be authorized to work in the United States and able to demonstrate English language proficiency.
• Minimum H.S. diploma or equivalent required.

Nice To Haves

• Technology engagers and early adopters preferred.
• Additional education and training preferred.
• Second language skills encouraged.

Responsibilities

• Ensure a world-class customer experience.
• Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.”
• Build relationships with customers and team.
• Proactively and effectively communicate product features and benefits, as well as promotional information and store procedures.
• Provide timely, relevant customer follow-up and employee coaching.
• Lead store operations, recruiting, management, training and sales functions, ensuring productivity, compliance with company policies and team effectiveness.
• Leverage company programs and tools to generate local market awareness and drive store traffic.
• Demonstrate a tenacious drive for results.
• Hold self and team accountable for becoming trusted, successful “Sleep Experts” and consistently exceeding sales goals.

Benefits

• Guaranteed base pay of $25.30/hour, plus uncapped commissions, and monthly bonus incentives.
• Pay-for-performance compensation plan that rewards success through unlimited earning potential.
• Total annual compensation package of $80,000 - $94,000.
• Competitive pay programs.
• Extensive benefits package including medical and pharmacy benefits, dental, life and disability insurance, a 401(k) Plan, paid time off.
• Programs and resources across five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees