Store Manager (Rockingham Park)

gorjana•Salem, NH

10d•$75,000

About The Position

As the Store Manager, you are responsible for the store’s overall performance, talent initiatives, operational execution, visual standards, and customer experience. Ideal candidates are individuals who are motivated, adaptable to change, coachable, values oriented, strong talent developers, and have a passion for our brand. This role is for our upcoming new location in Rockingham Park, opening early 2026! Your Day to Day May Include: Sales Leadership Responsible for overall store performance and KPI’s Serve as brand ambassador by showing passion for the brand, educating our customers on our history, and you are knowledgeable about our product and the industry as a whole Experienced in creating effective action plans to maintain or improve performance Knowledgeable in how to build new and repeat business through customer clienteling Training + Development Proven track record in recruiting, onboarding, and developing both internal and external talent Effective in your communication style, and your messaging energizes and encourages others to want to work together Enjoy leading through collaboration, encouraging the team to share ideas and opinions, fostering accountability and trust Capable of clearly communicating new initiatives and goals in a timely and effective manner Customer Service Passionate about providing the best customer experience to purchasing and non-purchasing customers Enjoy leading by example when setting the tone in how the team shows up each day in store and personal presentation Capable of leading and coaching through return policies, while also prioritizing the overall customer experience Quick to respond to customer complaints and concerns in a professional manner, while being resolution oriented Capable of leading execution of brand visual standards and updates Operations: Capable of executing daily store operations in a timely and efficient manner Experienced in scheduling team members to the needs of the business and budget Experienced in managing store inventory with a high level of detail and organization per SOPs Willing and capable of leading opening / closing duties You could be great for this role if: You are adaptable and easily manage change You are organized and have excellent time management skills You have an eye for spotting and recruiting talent You are motivated and results driven You are coachable and receive feedback You are passionate about the gorjana brand

Requirements

At least one year experience in a retail leadership position
Must be over the age of 18
Ability to lift or move at least 50 lbs
Ability to bend, squat, twist and reach
Ability to stand and/or walk for at least 6 hours per shift
Ability to be flexible to the needs of the business, working nights, weekends, and holiday shifts
Ability to work full time hours, with open availability

Nice To Haves

You are adaptable and easily manage change
You are organized and have excellent time management skills
You have an eye for spotting and recruiting talent
You are motivated and results driven
You are coachable and receive feedback
You are passionate about the gorjana brand

Responsibilities

Responsible for overall store performance and KPI’s
Serve as brand ambassador by showing passion for the brand, educating our customers on our history, and you are knowledgeable about our product and the industry as a whole
Creating effective action plans to maintain or improve performance
Build new and repeat business through customer clienteling
Recruiting, onboarding, and developing both internal and external talent
Communicating new initiatives and goals in a timely and effective manner
Providing the best customer experience to purchasing and non-purchasing customers
Leading execution of brand visual standards and updates
Executing daily store operations in a timely and efficient manner
Scheduling team members to the needs of the business and budget
Managing store inventory with a high level of detail and organization per SOPs
Leading opening / closing duties