Romantix Retail Store Manager Decatur

Romantix•Decatur, IL

13h•$24•Onsite

About The Position

Everything we do at Progressive Retail Management (PRM) centers around guest service; product selection, merchandise presentation, store cleanliness, friendly staff members, knowledgeable sales people, in-store signs, marketing and messaging, etc. Everything is guest service! Guests come first. Drop everything to greet and help your guests. Do your best to ensure your guests are satisfied and know that you are all-powerful in the ways of guest service. PRM employees of all levels participate in a culture of, pride of ownership, service leadership and teamwork. Store Managers are responsible for the day to day operations of the retail location. Store Managers provide leadership and support for the sales staff as well as promoting a culture of pride of ownership. Store Managers achieve success through being professional, friendly, outgoing, energetic and valuing repeat business. Store Managers will use customer service, product knowledge, communication, time management and sales ability while assisting guests to ensure a high quality visit every time. Additionally, Store Managers are responsible for maintaining the properties appearance to company standards, recruiting, coaching and development of sales staff and completion of all assignments and tasks.

Requirements

4 years retail customer service experience
2 year retail management experience
Computer Literacy (Operating in a PC environment)
Able to be bonded and maintain coverage by Company’s Insurance provider
Must maintain access to reliable & secure transportation
Must meet licensing requirements where applicable

Nice To Haves

6 years retail customer service experience
3 years retail management experience
2 years basic accounting experience (review of financials: operating budgets, PnLs)

Responsibilities

Maintain schedule flexibility (Including: Nights, Weekends, Days, Evenings, Holidays, Covering shifts with little to no notice)
Provide leadership, training, and accountability for the sales staff
Ability to meet deadlines to complete assigned duties and tasks in a timely manner and within expectations of quality
Able to communicate effectively with sales staff and corporate
Control expenses through effective use of supplies, careful use of company equipment and operating within set budget
Coordinate with Marketing on local opportunities