Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. We love all pets like our own We’re the future of the pet industry We’re here to improve lives We drive outstanding results together We’re welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco. As a Store Manager, you are the owner of the business for your Pet Care Center. You are fully accountable for day-to-day operations, team leadership, customer experience, and store performance ensuring the location operates safely, efficiently, and in alignment with Petco standards. This role requires a hands-on leader who can balance people leadership, operational execution, and business results while setting the tone for culture, accountability, and service excellence. What You’ll Do Pet First Own the safety, care, and well-being of pets and pet parents within the Pet Care Center. Ensure all policies, procedures, and safety standards are executed consistently and without exception. Create a clean, safe, and welcoming environment that reflects Petco’s commitment to responsible pet care. Lead with integrity and sound judgment in all decisions impacting pets, customers, and partners. Foster the Fun Build, lead, and develop a high performing, engaged team that delivers exceptional service. Set clear expectations, provide ongoing coaching, and hold partners accountable for results and behaviors. Create a culture of inclusion, teamwork, and trust where partners feel supported, recognized, and motivated. Lead visibly from the sales floor, modeling Petco’s selling behaviors and service standards. Let’s Go! Own total store performance, including sales results, labor productivity, expense control, and operational execution. Translate company strategy into clear store priorities and daily execution plans. Analyze sales and operational data, identify trends, and take decisive action to drive results. Plan and manage labor schedules to meet business needs while supporting customer experience. Execute merchandising, inventory, and promotional standards with precision and consistency. Serve as Leader on Duty, making timely decisions and resolving issues to keep the business moving forward.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED