Store Manager

Bridgestone Americas•Stuart, FL

1d•Onsite

About The Position

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and operates over 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is a place to build a career for its over 22,000 teammates. The company offers competitive pay, formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan. Bridgestone values diversity and inclusion, encouraging all individuals to bring their whole self to work. The Store Manager is responsible for every aspect of the store operation, which includes selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

Requirements

High School Diploma or equivalent
Demonstrated success in retail sales management
Problem solving skills as it relates to customer complaints
Aptitude to manage inventory, order scheduling, and merchandising displays
Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty
Exceptional teammate and customer communication skills
Negotiation and conflict resolution skills
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles

Nice To Haves

2 year college degree or equivalent

Responsibilities

Customer service
Drive store sales & promotions
Build customer satisfaction & loyalty creating results for teammates, customers and the company
Understand alternative tire sourcing and competitors
Track and meet payroll, budgets and store goals
Keep records and relevant financial information current
Manage, schedule and assign staff according to their skill level
Attend paid training to stay up-to-date with new developments in the automotive service industry
Follow up with customers to obtain feedback and ensure they are satisfied with received
Other duties as assigned

Benefits

Competitive pay
Formal training
Performance incentives
Paid vacation
Paid holidays
Competitive healthcare packages for full-time and part-time employees
401k plan
Medical, Dental and Vision – Starting day 1 for all our teammates
On-the-job training
Company-funded ASE certifications
Flexible work schedule
401(k) match
On demand pay (daily pay) program available
Professional Development resources
Community Involvement opportunities
Integrity & Teamwork
A supportive and engaging onboarding experience to ensure a smooth transition into our team
The opportunity to develop and grow, through training and regular mentorship
Corporate Social Responsibility activities
A truly global, dynamic and challenging work environment
Agility and work/life effectiveness and your long-term well-being
A diverse and inclusive team