Store Manager

Alumni Hall Stores, LLC•Lansing, MI

About The Position

Responsibilities: Leadership • Motivate the team by communicating the Alumni Hall vision • Communicate clear expectations and hold all employees accountable for achieving goals • Be passionate about our employees, customers, and our brands • Give clear division of responsibilities to management staff • Hold productive and informative monthly staff meetings to address all areas of the business People Development • Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience • Consistently assess performance and provide feedback to associates through performance reviews • Recognize performance issues and develop action plans in a timely manner • Coach team members in their job responsibilities to increase confidence and productivity • Ensure that all team members adhere to all employment policies • Create a fun and exciting atmosphere for customers to shop in and employees to work in Visual Merchandising • Supervise and direct all merchandise processing • Achieve excellence in the execution of all visual merchandising directives • Maintain high standards of cleanliness of the store Performance • Strive to achieve daily, monthly, and annual sales goals • Achieve store shrink goals Maintain operational standards to secure the store’s assets • Achieve UPT, ADS, and E-Mail Capture goals • Ensure proper scheduling practices and achieve payroll budget goals Communication • Communicate with the store staff as well as the corporate office • Communicate merchandise needs to the buying staff • Communicate with the marketing department and execute all marketing directives • Stay current with competition by visiting frequently and sharing the information with the District Manager • Ensure that all required E-Commerce and Social Media content is communicated in a timely manner • Ensure that all E-commerce orders are filled and processed per company standards quickly and efficiently

Requirements

Minimum high school degree or equivalent. Bachelor’s Degree preferred
Minimum 1 year retail management experience
Ability to work in a fast-paced environment
Ability to work well within a team
Ability to work a schedule based upon the business needs – including holidays, nights, and weekends
Strong verbal and communication skills

Nice To Haves

Bachelor’s Degree

Responsibilities

Motivate the team by communicating the Alumni Hall vision
Communicate clear expectations and hold all employees accountable for achieving goals
Be passionate about our employees, customers, and our brands
Give clear division of responsibilities to management staff
Hold productive and informative monthly staff meetings to address all areas of the business
Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience
Consistently assess performance and provide feedback to associates through performance reviews
Recognize performance issues and develop action plans in a timely manner
Coach team members in their job responsibilities to increase confidence and productivity
Ensure that all team members adhere to all employment policies
Create a fun and exciting atmosphere for customers to shop in and employees to work in
Supervise and direct all merchandise processing
Achieve excellence in the execution of all visual merchandising directives
Maintain high standards of cleanliness of the store
Strive to achieve daily, monthly, and annual sales goals
Achieve store shrink goals
Maintain operational standards to secure the store’s assets
Achieve UPT, ADS, and E-Mail Capture goals
Ensure proper scheduling practices and achieve payroll budget goals
Communicate with the store staff as well as the corporate office
Communicate merchandise needs to the buying staff
Communicate with the marketing department and execute all marketing directives
Stay current with competition by visiting frequently and sharing the information with the District Manager
Ensure that all required E-Commerce and Social Media content is communicated in a timely manner
Ensure that all E-commerce orders are filled and processed per company standards quickly and efficiently