Store Manager (Burbank Dr.)

Goodwill Industries Of Southeastern LouisianaBaton Rouge, LA
7dOnsite

About The Position

Store Manager (Burbank Store) Essential Functions: Responsibilities: The Store Manager is responsible for leading the store team to generate revenue through the daily processing of donated goods. The Store Manager directs the daily workflow of receiving, sorting, pricing, merchandising, and selling high volumes of donated clothing, furniture, and household goods. The Store Manager drives revenue while managing costs to operate a high- volume retail operation with multiple team members to support the mission of Goodwill Industries of Southeastern Louisiana.

Requirements

  • High School diploma, GED, or equivalent required.
  • Minimum of five years’ experience in retail management preferred. Minimum of 1-2 years in management required.
  • Prefer a background in leading teams in retail sales, production, manufacturing, or assembly.
  • Must have reliable transportation. Must be able to pass MVR check and provide proof.
  • of a valid driver’s license, liability insurance, vehicle registration and a current vehicle inspection sticker.
  • Must be proficient in computer skills including Microsoft Office, Outlook, Word, Excel, Power BI, and other programs.
  • Must be able to read, write and communicate clearly in English.

Nice To Haves

  • Some college, leadership training, mentoring, or team building experience preferred.
  • Prefer a background in leading teams in retail sales, production, manufacturing, or assembly.

Responsibilities

  • Leads, manages, and motivates store employees to reach production guidelines: a minimum of 110 garments per hour with a minimum quality standard of 90%.
  • Ensures a constant rotation and flow of merchandise to the sales floor daily.
  • Staff the retail store by hiring, coaching, training, developing, and leading the store team.
  • Completes interviews daily. finds applicants through NetRecruiter and sends any other new hire paperwork required to staff the store to keep up the day-to-day operations of the store.
  • Holds staff accountable through coaching, employee discipline, performance evaluations, training and corrective action when necessary.
  • Ensures compliance with all safety policies and procedures, conducts drills, submits incident reports for injuries at store, and monitors building maintenance, including submitting work tickets online as needed.
  • Leads and assists in the receiving, pricing, and displaying of store merchandise.
  • Opens and closes the store. Balances cash registers, reviews Profit and Loss statements, and conduct end-of-day procedures, including safe counts, safe audits, replenish change, and check petty cash usage. Responsible for all cash in and out of store location.
  • Creates and maintains a positive public image of Goodwill through a clean and hazard- free store environment through daily monitoring of all areas, full of fresh products daily, with a focus on excellent customer service.
  • Performs all duties of all store personnel including cash register, donation receiving, sorting, hanging, pricing of merchandise, stemming, clears store and bathrooms and debris, etc.
  • Communicates daily needs with the transportation department and District Manager.
  • Makes work schedules for store employees with a focus on adequate coverage for store operation and to ensure all donations are processed from the donation door to production area to sales floor on the same day they are received.
  • Conducts daily store walkthroughs, daily store team huddles, and regular store meetings.
  • Responsible for production, revenue, payroll, and expense budgets as well as work to achieve/exceed the store’s budgeted goals.
  • Responsible for providing leadership and guidance to store staff and setting goals/KPIs for all store staff as well as being responsible for analyzing statistical data of the store’s production, sales, and overall effectiveness of store employees.
  • Keeps the store clean and hazard free by vacuuming, mopping, dusting, sweeping, emptying trash, and cleaning the bathrooms.
  • Must work one Sunday a month, work a closing shift twice a week (required to alternate at least one Friday or Saturday closing shift with store leadership team) and rotate weekends with store leadership team.
  • Performs any other related job duties as assigned by management.
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