Store Manager

Retail Concepts, Inc. • Phoenix, AZ

26d

About The Position

Sun & Ski Sports is on the hunt for a driven, passionate Store Manager who’s ready to lead a high-energy team in an exciting, fast-paced retail environment. If you’re a natural leader with a love for outdoor sports and building dynamic teams, this is your opportunity to make a major impact. As Store Manager, you’ll oversee every aspect of the store’s operations — from team development and sales strategy to customer experience and visual merchandising. We're looking for someone who leads by example, thrives on results, and inspires others to bring their best every day. If you’re ready to lead with passion and purpose, we’d love to hear from you!

Requirements

• Outdoor Enthusiast with a passion for cycling, skiing/snowboarding, water sports, surf/swimming, skating/skateboarding, and more.
• 2+ years of management experience in a retail environment.
• Proven ability to motivate, lead, and develop a successful team while driving sales and profitability.
• 2+ years of retail experience, preferably within snow, water, or bike sports categories.
• Solid understanding of business operations, inventory management, and shrink reduction strategies.
• Outstanding interpersonal and communication skills for working with vendors, buyers, associates, and executive leadership.
• Skilled in recruiting, interviewing, training, and staff development.
• Strong organizational and time management skills with the ability to multitask effectively.
• Analytical mindset with excellent problem-solving skills and keen attention to detail.

Responsibilities

• Ensure the team consistently delivers exceptional customer service that exceeds expectations.
• Provide high-quality ski and bike services in a timely, professional manner.
• Train and develop the store team on effective selling techniques and foster a culture of continuous improvement.
• Increase store sales through business analysis, creative strategies, action planning, and consistent team accountability.
• Identify operational problems and opportunities, and implement viable, efficient solutions.
• Maintain store visual presentation standards, ensuring an inspiring and brand-consistent shopping experience.
• Ensure all employees follow company policies, safety procedures, and operational guidelines.
• Attend in-store and off-site product knowledge clinics to remain informed on trends and innovations.
• Represent and promote Sun & Ski Sports within the local community through outreach and brand advocacy.
• Lead and actively participate in store and community events and promotions.
• Oversee store expenses and payroll, with the ability to plan, delegate, and adjust to changing business needs.
• Communicate regularly with the District Manager and Home Office teams to align with company initiatives.
• Uphold loss prevention standards, minimizing internal/external shrink and maintaining accurate cash control.

Benefits

• Health, Vision, and Dental Insurance
• Employer-Paid Basic Life Insurance
• Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
• Paid Time Off (PTO)
• 401 (k) Plan + Company Match
• Employee Purchase Discount
• Company/Vendor sponsored Product Knowledge/Training Adventure trips

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees