Store Manager

EZCORP • Knoxville, TN

15h • Onsite

About The Position

At EZCORP, we are looking for Team Members to lead the way today and to step into greater roles tomorrow. This role involves leading, coaching, and mentoring a team of 3 to 10+ Sales Associates while providing outstanding customer service and building strong ongoing relationships with customers. The Store Manager will work with customers to negotiate mutually satisfying agreements regarding pawn and sales transactions. This is a fantastic opportunity to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives.

Requirements

• High school diploma or GED
• 1+ years in a management role
• Ability to offer and describe various solutions and their benefits to the customer
• Strategic and tactical management skills
• Ability to pass a criminal background check and drug test
• Valid driver’s license and auto insurance

Nice To Haves

• Background of accountability for meeting targets and metrics in a performance-driven environment
• Strong marketing and community outreach abilities
• Knowledge of commonly pawned items such as tools, jewelry, firearms or electronics
• Pawn experience
• Bilingual

Responsibilities

• Analyzing reports and profitability statements and providing recommendations and necessary action plans
• Recruiting, selecting, orienting, and training Team Members while monitoring and appraising their job results
• Providing ongoing coaching and development to assist Team Members in achieving their performance and career aspirations
• Ensuring store operational requirements are met by scheduling and assigning Team Members and following up on their work results
• Ensuring pricing and timely markdowns follow guidelines
• Securing merchandise by implementing security systems and measures
• Marketing and displaying merchandise to ensure store standards are met while protecting Team Members and customers by providing a safe and clean store environment
• Complying with all legal requirements
• Maintaining operations by initiating, coordinating, and enforcing all program, operational and personnel policies and procedures

Benefits

• Free Health Insurance
• Competitive Wages
• Generous Bonus Potential
• Great Working Hours
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount
• No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees