Store Manager - Hometown Building - Jacksboro TX

Nation's Best TexasJacksboro, TX
3dOnsite

About The Position

[STORE NAME] , a Nation’s Best Holdings, LLC company, is seeking candidates for our Store Manager position at our [CITY, ST] location. We’re focused on people and relationships first and we’re passionate about customer service and continuous improvement. Are you looking to join a company that is focused on growth? If you enjoy working hard in a fast-paced environment, then join our growing team. What Does a Store & Lumber Yard Manager Do? A Store Manager is responsible for overseeing the day-to-day operations of a retail store to ensure its smooth functioning, profitability and customer satisfaction. The role involves a wide range of responsibilities, including managing staff, customer service, financial management, inventory control, merchandising, and more.

Requirements

  • High School Diploma or equivalent; Bachelor’s Degree preferred
  • 2+ years of management or supervisory experience in retail, lumber or relatable industry
  • Flexible schedule availability including nights, weekends, and holidays
  • Proven record of achieving performance goals and managing financial budgets
  • Results-oriented with the ability to serve stores with humility and be a steward of Nation’s Best’s values
  • Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
  • Strong interpersonal skills with the willingness to consistently provide superior customer service skills
  • Capacity to handle pressure and react appropriately
  • Ability to travel 3–4 times a year for corporate events and meetings, with additional travel potentially required in the beginning for training purposes
  • Physical ability for tasks such as standing, sitting, and lifting
  • Minimum ability to lift 25-50 lbs unassisted, potentially more
  • Demonstrated ability to lead and motivate a team, set clear expectations, provide feedback, and resolve conflicts

Nice To Haves

  • Preferred hardware store and/or lumber experience

Responsibilities

  • Team Leadership Motivate, mentor and lead the team to foster a positive, productive work environment
  • Schedule shifts, delegate tasks and ensure team members understand their responsibilities
  • Provide training, performance feedback and coaching to support staff development
  • Promote teamwork and resolve conflicts effectively to maintain a cohesive team
  • Customer Engagement Greet customers warmly and assist them in finding the products they need
  • Build strong relationships with customers to ensure repeat business
  • Address questions, complaints, and concerns promptly and professionally
  • Ensure all staff consistently deliver exceptional customer service
  • Inventory Management Oversee receiving, stocking, and organizing inventory to maintain accurate stock levels
  • Minimize waste by monitoring inventory turnover and reducing overstock
  • Conduct regular inventory checks and audits to ensure accuracy
  • Coordinate with vendors to ensure timely deliveries and resolve supply issues
  • Merchandising Plan and implement attractive in-store displays to highlight products and promotions
  • Rotate merchandise regularly to keep the store fresh and appealing
  • Monitor sales trends and adjust merchandising strategies to maximize revenue
  • Financials Manage the store’s budget and analyze financial performance to identify areas for improvement with support and guidance from the Regional Vice President
  • Monitor weekly payroll reports and adjust schedules to business needs
  • Oversee cash handling, register counts and daily reconciliations to ensure accuracy
  • Collaborate with regional leadership to align financial goals and strategies
  • Track expenses and control costs to enhance profitability
  • Compliance & Safety Ensure all employees follow company policies, safety protocols and employment laws
  • Maintain a clean, organized, and safe store environment for both staff and customers
  • Conduct regular safety checks and address any potential hazards immediately
  • Stay updated on regulatory changes and implement necessary adjustments
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