STORE MANAGER - San Antonio, TX

Midwest Hose & Specialty•Elmendorf, TX

1d•Onsite

About The Position

Midwest Hose is one of the largest hose and fitting wholesale distributors in North America, operating since 1983. The company has experienced steady growth and built a loyal customer base, indicating a positive outlook for the future. Midwest Hose & Specialty values its employees, considering them the fuel that drives the business, and offers a premier benefits package. The Shop Manager role is pivotal in ensuring a positive experience for local customers by fostering relationships and delivering high-quality service. Managers are responsible for developing staff, overseeing store operations, and managing production and inventory in response to market trends. This versatile position requires industry experience, an understanding of local market demands, and strong leadership capabilities to succeed as a Midwest Hose Manager.

Requirements

Familiar with standard concepts, practices, and procedures within sales and management
Experience and judgement to plan and accomplish goals to perform a variety of tasks
Proficiency in assessing, profiling, and analyzing merchants' needs and proposing customized proposals
Excellent verbal and written communication skills
Critical thinking and reasoning to provide customer support and satisfaction
Solid computer skills such as typing and navigation through various computer programs including MS Outlook, Excel, and Windows
Compassionate and patient customer service skills
High attention to detail
Ability to retain product knowledge
Commitment to work additional hours as needed to complete orders received daily
Energetic, outgoing, and positive attitude
Good organization skills
Reliable and dependable
Team-player
Ability to prioritize and manage time
High School diploma or GED
Prior industry related sales experience (three or more years required)
Prior industrial hose industry experience (five or more years required)

Nice To Haves

Some college experience

Responsibilities

Develop business strategies to raise customer pool, expand store traffic, and optimize profitability
Meet sales goals by training, motivating, mentoring, and providing feedback to staff
Ensure high levels of customer satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Coordinate with branch manager and hose tech to build stock assemblies
Manage production schedules
Manage inventory cycle counts
Maintain outstanding store condition and visual merchandising standards
Facilitate shipping and receiving needs
Propose innovative ideas to increase market share
Maintain issues that arise from staff or customers
Provide on-the-ground support for sales
Provide report of production data to superiors
Maintain professionalism in the workplace
Perform any other assigned proprietary duties