C-Store - Store Manager

Terrible'sLas Vegas, NV
1d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Purpose: Store Manager is responsible for establishing and maintaining Customer Services and is accountable for the operation of the c-store including gas pumps, ensuring maximum sales and profitability through merchandise, inventory, employee management, and managing operating costs and shrink. Duties: Primary duties and responsibilities include, but not limited to, the following: Ensure that each customer receives outstanding service by providing a customer friendly environment, maintaining superior standards of operations. Control shrink, expenses, and schedule employees per guideline set by management. Ensure appropriate merchandise stock levels, all perishables are within selling dates, and the selling floor is adequately stocked, along with appropriate signage. Ensure employees are in compliance with all policies and procedures and that they are trained properly and periodically check to make sure that all employees and equipment certifications are current as required by state, federal, and company policies. Ensure all money handling is conducted per company procedures and that they are fully trained to handle POS and other store equipment to minimize errors and cashier’s shortage. Maintain Company standards to ensure we meet or exceed Terrible Herbst Operational Excellence Programs. Prepare Daily Activity Reports accurately and in timely manner. Continually evaluate and manage employee issues and their performances. Balances daily cash drawers to detect overage and shortages Scan in and audit daily deliveries to ensure accuracy Must be available to work any shift required to meet store demands, and be on-call to cover sick calls. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Terrible's has grown dramatically over the last 70+ years, but our customer service remains the same. Our employees are dedicated to maintaining the highest level of customer satisfaction at every location. Our employees are trained thoroughly and updated with new information regularly. Product knowledge, quick, efficient service, and a friendly smile are trademarks of our stations. In an ever-changing world, its nice to know some things will never change.

Requirements

  • Three (3) years’ of Retail Management experience is preferred
  • Excellent communication skills both verbal and written
  • Computer proficient in Microsoft Office
  • Must be able to obtain the following cards: Food Safety, Alcohol Awareness, Non-Gaming, Gaming

Responsibilities

  • Ensure that each customer receives outstanding service by providing a customer friendly environment, maintaining superior standards of operations.
  • Control shrink, expenses, and schedule employees per guideline set by management.
  • Ensure appropriate merchandise stock levels, all perishables are within selling dates, and the selling floor is adequately stocked, along with appropriate signage.
  • Ensure employees are in compliance with all policies and procedures and that they are trained properly and periodically check to make sure that all employees and equipment certifications are current as required by state, federal, and company policies.
  • Ensure all money handling is conducted per company procedures and that they are fully trained to handle POS and other store equipment to minimize errors and cashier’s shortage.
  • Maintain Company standards to ensure we meet or exceed Terrible Herbst Operational Excellence Programs.
  • Prepare Daily Activity Reports accurately and in timely manner.
  • Continually evaluate and manage employee issues and their performances.
  • Balances daily cash drawers to detect overage and shortages
  • Scan in and audit daily deliveries to ensure accuracy
  • Must be available to work any shift required to meet store demands, and be on-call to cover sick calls.
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