Store Manager

Psycho Bunny•Salt Lake City, UT

11h•Onsite

About The Position

Reporting to the District Store Manager, the Store Manager strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards. Psycho Bunny is a rebellious, refined clothing brand turning heads with premium quality, vibrant style, and an unmistakable logo, with over 200 points of sales worldwide.

Requirements

5 years of retail store management experience.
Must be able to work a flexible schedule, including nights, weekends, and holidays.
Strong communication skills and can foster a customer-focused selling culture.

Responsibilities

Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests by establishing a vision for the store based on key metrics and initiatives and cascading these to all team members.
Establish supportive and productive relationships with all team members, focusing on personal and professional development by ensuring a spirit of collaboration among store team members to ensure an optimal guest experience that values guests’ time and supports store operations to achieve goals.
Build a delighted and loyal customer base through customer clienteling by analyzing customer profiles, buying trends, and competitive information and supporting team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions and omnichannel programs (e.g., buy online pick up in-store, phone sales, and ship from store options).
Ensure execution and maintenance of all visual directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny’s standards.
Execute high-level quarterly and annual planning for the store with respect to strategy, and budget and manage the whole store profit and loss (P&L) in accordance with sales goals and Budget(sales, budget, etc.) as well as all applicable policies, procedures, laws or regulations.