Store Manager

Uptown Cheapskate Texas•Ft Worth, TX

45d•$20

About The Position

The Store Manager assists the owners in operating a profitable, customer-focused store that consistently delivers exceptional service exceeding customer expectations. This role is responsible for all aspects of managing a single store—including hiring, training, scheduling, developing, and leading a high-performing team. The Store Manager oversees day-to-day operations to achieve sales, profit, and customer retention goals while maintaining brand standards, inventory quality, and operational excellence. This is a hands-on, lead-by-example position requiring strong leadership, adaptability, and an ability to thrive in a fast-paced, sometimes hectic environment.

Requirements

Minimum 2–3 years of retail management or equivalent leadership experience.
Strong understanding of resale fashion and current trends appealing to Uptown’s core customer.
Proven leadership, communication, and organizational skills with the ability to multitask under pressure.
Proficiency in Microsoft Excel / Google Sheets and ability to interpret and act on business reporting.
Flexible availability required — weekends (Saturday and Sunday) are mandatory.
Must be responsive and capable of handling a dynamic, fast-paced workload with shifting priorities.
Self-motivated, energetic, and dependable with a passion for retail and people.

Responsibilities

Team Leadership & Development Recruit, hire, and schedule team members to ensure strong coverage while maintaining labor cost goals.
Coach, train, and motivate staff to deliver outstanding service and meet performance expectations.
Conduct regular team meetings to review goals, product knowledge, and training updates.
Build a positive, collaborative team culture centered on accountability, energy, and results.
Sales & Profitability Drive sales results by developing and executing strategies that increase traffic, customer buys, and repeat visits.
Analyze sales reports and KPIs to identify trends, opportunities, and areas for improvement.
Maintain inventory accuracy and balance COGS in line with company targets.
Manage controllable expenses including labor, supplies, and loss prevention.
Operational Excellence Oversee daily store operations and ensure tasks are completed accurately and efficiently.
Maintain an inviting, organized, and visually appealing store environment that exceeds brand and customer expectations.
Ensure compliance with Uptown Cheapskate brand standards, policies, and procedures.
Demonstrate integrity and sound judgment in all management decisions.
Customer Experience Lead by example on the sales floor—greeting customers, assisting with buying/selling transactions, and modeling top-tier service.
Handle customer concerns professionally and with a solutions-first mindset.
Set the tone for a positive, high-energy, service-driven atmosphere.