Store Manager

The Salvation Army USA Central Territory•Vernon Hills, IL

9h•$20 - $22

About The Position

Key Responsibilities Leadership & Staff Management Recruit, train, and supervise store staff Manage scheduling and payroll processing Implement company policies and practices in employee relations Store Operations Develop and implement strategies to meet production and sales goals Oversee donation processes, product sorting, pricing, and presentation Manage store maintenance, safety, and appearance Ensure compliance with OSHA and Salvation Army safety policies Customer Experience Create an enjoyable shopping environment Develop customer retention plans Set an example for positive customer interactions Financial Management Oversee cash handling procedures and daily deposits Work within budget parameters Manage inventory tracking for designated product lines Communication & Reporting Maintain open communication with Regional Manager and Department Heads Provide daily reports on store production and sales Address customer complaints and provide education about the program Supervisory Responsibility In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff Train and supervise the store staff In collaboration with the Regional Manager, provide direct reports with a personnel review Review and approve time and attendance for store personnel using the current payroll system Check time logs regularly, following all current regulations and trainings What We Offer Opportunity to make a positive impact in your community Professional development and growth opportunities Supportive and mission-driven work environment Comprehensive benefits package Qualifications Education & Experience 2 years' experience in staff management and development or combination of education and experience Proven retail management experience Skills & Abilities Strong leadership and team-building skills Excellent customer service orientation Proficiency in cash handling and basic financial management Ability to work a flexible schedule, including early/late shifts, weekends, and holidays Ability to speak, write and understand English in a manner sufficient for effective communication with customers, management and coworkers Basic computer skills including but not limited to the use of the Point of Sales System; the payroll program, Microsoft Office Suite and all other programs or systems that are adopted by the Good speaking, hearing and vision ability, and excellent manual dexterity Certifications Valid Driver's License Must pass a motor vehicle record search Physical Requirements Regularly required to stand, use hands, handle, feel, hear, and talk Frequently required to walk and reach with hands and arms Occasionally required to climb, balance, stoop, kneel, or crouch Must regularly lift and/or move up to 50 pounds, and occasionally up to 100 pounds Specific vision abilities required: close vision, distance vision, and ability to adjust focus Work Environment Store environment with quiet to moderate noise level May be dusty and experience temperature fluctuations based on weather May stand for extended periods Work is performed in a typical retail store/warehouse environment Travel May be required to travel to various locations for work or training, including monthly management training The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. Qualifications Benefits Package Insurance & Financial Comprehensive medical, dental, vision, and hearing coverage Prescription drug plan Voluntary life insurance Competitive pension plan 403(b) retirement savings plan (immediate eligibility) Paid Time Off Vacation days (accrual begins after first month, eligible after 90 days) Personal days (eligible after 90 days) Paid sick days Paid holidays (immediate eligibility) Pay Rate: $20.00-$22.00/hr Status: Full Time, 40 Hours per Week Hours: 8:30am-4:00pm (hours may vary)

Requirements

2 years' experience in staff management and development or combination of education and experience
Proven retail management experience
Strong leadership and team-building skills
Excellent customer service orientation
Proficiency in cash handling and basic financial management
Ability to work a flexible schedule, including early/late shifts, weekends, and holidays
Ability to speak, write and understand English in a manner sufficient for effective communication with customers, management and coworkers
Basic computer skills including but not limited to the use of the Point of Sales System; the payroll program, Microsoft Office Suite and all other programs or systems that are adopted by the
Good speaking, hearing and vision ability, and excellent manual dexterity
Valid Driver's License
Must pass a motor vehicle record search
Regularly required to stand, use hands, handle, feel, hear, and talk
Frequently required to walk and reach with hands and arms
Occasionally required to climb, balance, stoop, kneel, or crouch
Must regularly lift and/or move up to 50 pounds, and occasionally up to 100 pounds
Specific vision abilities required: close vision, distance vision, and ability to adjust focus

Responsibilities

Recruit, train, and supervise store staff
Manage scheduling and payroll processing
Implement company policies and practices in employee relations
Develop and implement strategies to meet production and sales goals
Oversee donation processes, product sorting, pricing, and presentation
Manage store maintenance, safety, and appearance
Ensure compliance with OSHA and Salvation Army safety policies
Create an enjoyable shopping environment
Develop customer retention plans
Set an example for positive customer interactions
Oversee cash handling procedures and daily deposits
Work within budget parameters
Manage inventory tracking for designated product lines
Maintain open communication with Regional Manager and Department Heads
Provide daily reports on store production and sales
Address customer complaints and provide education about the program
In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff
Train and supervise the store staff
In collaboration with the Regional Manager, provide direct reports with a personnel review
Review and approve time and attendance for store personnel using the current payroll system
Check time logs regularly, following all current regulations and trainings