(USA) Store Manager - Division 1/Neighborhood Market

Walmart•Mobile, AL

21h•Onsite

About The Position

This role is for a Store Manager at a Division 1/Neighborhood Market. The position involves upholding the Company's Open Door Policy, initiating and directing community outreach programs, and driving the financial performance of the facility by achieving sales and profit goals, controlling expenses, and overseeing budgets. The Store Manager is responsible for modeling and enforcing proper customer service, directing facility operations, and ensuring effective merchandise presentation. A key aspect of the role is ensuring the success of the Academy training environment and store standards, acting as an operations champion and advocate for the Academy program. The manager also drives the execution of business plans, provides supervision and development opportunities for associates, and promotes company policies, mission, values, and ethics. Walmart, founded by Sam Walton, has grown into the world's biggest retailer, committed to helping customers save money to live better. The company is focused on reinventing the shopping experience and values associates as central to this mission, offering a place where passions meet purpose.

Requirements

4 years general management experience to include financial accountability.
4 years’ experience supervising 50 or more exempt and non-exempt associates/employees to include the responsibility of performance management, mentoring, hiring, and firing.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility.
Effective January 26, 2019 - associates will be required to successfully complete all job required trainings and assessments
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Running a fresh or dry grocery area

Responsibilities

Upholds the Company's Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and providing resolutions for Associates including proactively seeking out Associate comments and concerns by meeting with Associates in their work areas
Initiates directs and participates in community outreach programs and encourages and supports Associates and managers in serving as good members of the community including establishing and maintaining relationships with key individuals or groups in the community as the representative for the Company presenting the Company's perspective to various external organizations following the Company's media guidelines and championing Company sponsored programs events and sustainability efforts to Associates Customers and the local community in order to emphasize the Facility as part of the community
Drives the financial performance of the Facility by ensuring that sales and profit goals are achieved including leading the management team in controlling expenses to ensure they are indexed to sales developing and implementing plans to correct any deficiencies in financial performance in the Facility overseeing the creation of budgets and participating in analyzing economic trends and community needs for budget forecasting
Models enforces and provides direction and guidance to hourly Associates and managers on proper Customer service approaches and techniques to ensure Customer needs complaints and issues are successfully resolved within Company guidelines and standards
Directs the management team in facility operations and communicates with both management and hourly associates about facility operations merchandising and company direction
Drives sales in the Facility by ensuring effective merchandise presentation including accurate and competitive pricing proper signing instock and inventory levels budgeting and forecasting sales and assessing economic trends and community needs
Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Store standards and standard operating procedures creating an engaging and environment within the Academy Store for example a high performance culture integrating and including Academy associates in leadership and store meetings and activities that supports associate engagement in the overall facility advising Academy staff on training curriculum content engaging the trainees during their store assignment for example being available to trainees providing job shadowing opportunities acting as a culture champion engaging the customers within the Academy training format and maintaining a high level of customer service within the facility serving as a visible operations champion in the Academy program for example welcoming and introductions to new trainee group speaking on relevant business experience acting as an Academy advocate across the supported markets and participating in the talent planning and succession planning within the supported markets
Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning
Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a team based work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and promoting a belonging mindset in the workplace
Promotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and cost effectiveness and participating in and supporting community outreach events
Respect the individual: Builds high performing teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform
Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments
Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmart's goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us eg creating a sense of belonging eliminating waste participating in local giving
Act with Integrity: Acts in a selfless manner and is consistently humble self aware honest fair and transparent
Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans
Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and long term priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans
Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes
Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.