Store Manager-Columbia, MO

Storage Mart•Columbia, MO

1d•Onsite

About The Position

StorageMart is seeking a Store Manager to be a vital part of their retail team, focusing on customer interaction and upholding core values of Easy, Clean, and Service. The role involves enhancing business growth, maximizing sales, delivering exceptional customer service, maintaining facilities, managing customer accounts, and occasionally supporting other store locations. StorageMart is a family-owned business and one of the largest independent providers of self-storage solutions across the U.K., Canada, and the United States, committed to expanding its portfolio and making a positive community impact.

Requirements

A valid driver’s license
Valid insurance
Vehicle (mileage reimbursed for travel between stores)
Basic computer skills
Strong communication and problem-solving abilities to effectively address customer needs.
Exceptional organizational and time management skills.
Willingness to work outdoors and maintain the grounds.

Nice To Haves

Retail sales and administrative experience

Responsibilities

Oversee Store Operations: Collaborate to enhance business growth and maximize sales.
Deliver Exceptional Customer Service: Engage with customers through phone, face-to-face, and email, ensuring they feel valued and supported.
Maintain Our Facility: Open, operate, and close the office. Light maintenance and cleaning of the property to ensure it is clean, safe and secure for our customers and their belongings.
Manage Accounts: Handle customer accounts, assist with account setup, and oversee general administrative tasks, including debt management.
Travel Between Locations: Occasionally support other stores while maintaining our consistent standards across all sites.