Store Manager

Ace Hardware•Union, SC

45d

About The Position

We are seeking a dynamic and results-driven Store Manager to oversee all daily operations of our retail store. This role requires a strategic leader who can manage people, products, and processes to deliver exceptional customer experiences, optimize sales performance, and maintain operational excellence. The ideal candidate will have a strong background in retail management, possess excellent interpersonal and leadership skills, and demonstrate the ability to drive team performance in a fast-paced, customer-focused environment.

Requirements

Strong commercial and financial acumen
Proven leadership and team management abilities
Excellent verbal communication and interpersonal skills
Effective problem-solving and decision-making skills
Strong organizational and multitasking capabilities
Proficiency in using point-of-sale systems and the Microsoft Office Suite
Bachelor's degree in Business, Retail Management, or a related field (preferred)
3+ years of experience in retail store management or a supervisory role
Experience in budget management, merchandising, and team development

Nice To Haves

Enthusiastic, proactive, and customer-focused
Able to inspire and lead a diverse team
High level of personal integrity and professionalism
Resilient and adaptable to change
Demonstrates initiative and sets a high standard for others

Responsibilities

Manage all day-to-day operations of the store to ensure efficiency and profitability
Monitor sales performance and implement strategies to achieve or exceed targets
Maintain accurate financial, statistical, and stock records
Oversee stock management, pricing, replenishment, and inventory control
Ensure all store activities comply with health, safety, and operational standards
Lead by example to deliver outstanding customer service and foster a positive shopping experience
Address and resolve customer complaints, queries, and feedback professionally
Build customer trust and promote brand loyalty through service excellence
Recruit, onboard, and train new team members
Provide clear direction, coaching, and performance evaluations
Motivate and engage staff to meet individual and team sales goals
Develop career growth opportunities and advancement paths for team members
Administer staff schedules, attendance, and shift planning
Coordinate in-store promotional campaigns and seasonal merchandising displays
Ensure visual merchandising standards are consistently met
Collaborate with corporate and regional teams on promotions and sales initiatives