Store Manager

ACE Cash Express • Shreveport, LA

34d

About The Position

The Store Manager serves as the face of ACE Cash Express to our customers. On
top of providing customer service and facilitating sales, you will also build
professional relationships with customers, and gain in-depth knowledge of our
lending (where applicable), check cashing and card services.

WHY ACE?

ACE Cash Express employees are our company's greatest asset. We empower
all store managers to use their customer service and sales skills to the
fullest, and we celebrate their commitment to making our store operations
succeed.

ACE Cash Express is a workplace where:

Collaborating and teamwork thrive.
On-the-job learning and development activities are available.
Excelling in your role and assisting others on the team is encouraged.
Strengthening relationships with customers, partners, and colleagues happens
every day.
Investing in our employees and promoting a culture centered on people,
service, career advancement, and unity, among other key principles.

Requirements

• An entrepreneurial spirit
• Ability to work independently
• Accountability for overall store performance
• Actively listen
• Communicate effectively
• Empathize with their challenges
• Provide exceptional service
• Understand the diverse range of financial products and services that ACE offers
• High school diploma or equivalent is required

Nice To Haves

• Two or more years of retail experience
• Proficiency in Spanish

Responsibilities

• Understanding customers’ unique needs and recommending appropriate ACE products and services.
• Supporting Sales Associates and guiding them toward success in their roles.
• Prioritizing active listening, clear communication, and empathy in all customer interactions.
• Managing operations and driving overall store performance, which may include cash handling, check cashing, lending, bill pay, and card services, with a strong attention to detail.
• Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines.

Benefits

• ACE offers medical, dental, and vision coverage, as well as paid time off, paid holidays, Sundays off, flexible schedules, tuition reimbursement, short-term disability, long-term disability, and basic life and AD&D for full-time associates.
• All associates are eligible to participate in our 401k plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1-10 employees