About the Job Lead the retail team in achieving daily/weekly/monthly sales goals in addition to meeting store financial plans with a primary focus on promoting employee engagement and a collaborative selling environment. Can assess and strategize how to improve performance goals (Conversion, Units Per Transaction, Sales Per Hour and other measurable KPI's) Use company tools to assess the business and put into action a plan to celebrate wins and address areas of opportunity You will report into the District Manager Team Management Recruit and make hiring, pay and termination decisions for all levels of store personnel including members of store management; history of hiring and developing amazing talent Manage employee relations issues including coaching, conflict resolution, and ensuring all associates follow Beyond Yoga and LS&CO Operational Excellence procedures Facilitate onboarding processes for new hires on Beyond Yoga culture, product knowledge, selling culture, and other employee responsibilities Coach staff to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates for promotion In-Store Experience and Operations Achieve payroll plan through managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is staffed to assist customers Ensure sound inventory management through an accurate receiving and sending merchandise process, completing all required business directives such as price change and ticketing procedures; prevent loss by educating associates on customer service, monitoring daily store activity, ensuring company policies are followed and partnering with Home Office partners Perform store visual standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to visual merchandising direction based on the lay out and needs of the store; ensure product is displayed in a manner which tells a story through styling and is compelling to the customer Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment Create a compelling store experience for customers by engaging and modeling appropriate selling and service behaviors to associates Community and Culture Build relationships naturally, embrace individuality and foster a culture of diversity and inclusion Collaborate with store team and Home Office partners on building connections with the local community and contributing to the execution of inspiring events to support brand engagement A brand ambassador that embodies and can cultivate our core values
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Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees