Store Manager

Super-Sod • Granbury, TX

2h • Onsite

About The Position

At Super-Sod, a company with a history dating back to 1892, the Store Manager role is for a hands-on leader who thrives in a fast-paced, customer-focused retail environment. The ideal candidate is not afraid to roll up their sleeves, take on challenges, and lead a team in a growing sod company. If you're ready to take ownership of operations, drive sales, and lead with purpose, Super-Sod is excited to have you join their team. Using discretion and independent judgment, the Store Manager will establish and implement short and long-range objectives for the assigned location, oversee related functions and activities, and administer company policies and procedures.

Requirements

• 3+ years of Retail Management experience
• 2+ years of Team Supervision experience
• 1+ year of experience with Agricultural Retail Management and/or related business
• Face-to-face / Counter Sales and Customer Service experience
• Bachelor’s Degree in Business Management, Marketing, Communication; or equivalent in experience
• Must be 19 years of age or older
• All potential new hires will be subjected to a pre-employment background and motor vehicle check and drug screen
• Must be eligible to drive a company vehicle according to Super-Sod insurance guidelines
• Must possess a valid driver’s license
• No major safety and moving violations reported on MVR within the past (3) years
• No felony convictions
• Automobile insurance not canceled or not renewed by an insurance company due to excessive tickets, accidents, points, or fraud
• Not convicted of alcohol or drug related offense while driving
• Not convicted of three or more speeding violations or serious moving violations; moving violations include texting or cell phone violations
• Not been involved in two or more chargeable accidents

Nice To Haves

• 2+ years of experience with turfgrass sod and seed in a retail setting
• Additional education in turf management, horticulture, or similar field of study
• Bilingual skills in English / Spanish are a big plus

Responsibilities

• Analyzes and organizes sales operations for location(s)
• Responsible for and oversees the delivery of products to all customers served by location
• Prepares weekly sales reports based on previous week and sets goals for future
• Represents the organization with all referral sources; customers, potential clients, partnering companies and vendors
• Communicates as needed with outside sales and home office concerning new developments and/or problems
• Responsible for review of sales goals to include customer call log, for confirmation of product delivery and ongoing customer satisfaction
• Manages both customer and employee conflict and resolves complaints about or within the department
• Responsible for and oversees products that are available at the store location for pick up and deliveries
• Responsible for review of sales goals to include customer outreach through CRM to maintain and establish new customer relations
• Works with internal admin and customer success team relative to sales tracking, performance review and location efficiency, as well as customer support and employee engagement
• Participates in the interviewing, hiring, training, and firing of employees
• Delegates referral process/coordination, staffing coordination, supply inventory, and oversees the completion of these processes
• Opens and closes facility a minimum of 30 minutes before/after normal business hours
• Responsible for daily and monthly inventory management, including waste containment
• Generates weekly time and attendance schedules and reviews hours for payroll
• Required and responsible for equipment operation, training and certification
• Maintains storefront, displays and inside working areas to ensure workspaces are clean and accessible by employees and customers
• Performs other related duties as assigned
• Manages employees within the retail store and is responsible for the performance, management, and hiring of the employees within the location departments
• Responsible for the interviewing, hiring, onboarding, training, and the termination of employees through proper processes
• Responsible for coaching, teaching, implementing, inspecting and upholding a safe culture and work environment at the location

Benefits

• Competitive Wages
• Flexible Paid Time Off
• Comprehensive health and wellness plans (medical, dental, vision, HSA, supplemental life, accident, hospital, and critical illness)
• Hourly Benefits Overview
• Salary Benefits Overview
• Access to Employee Marketplace
• Employer-sponsored discounts
• Health and Wellness programs
• Employee Assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees