Store Manager

Mint Cannabis•Willowbrook, IL

3d•$55,000 - $65,000•Onsite

About The Position

The Mint Cannabis is seeking an experienced Store Manager/Assistant Store Manager. You will be responsible to motivate and mentor 20+ employees. You will inspire a team of great people committed to creating a welcoming environment and development of the Mint Culture. Assistant Store Managers must have good communication and interpersonal skills, strong leadership and motivation, high customer service expectations, and strong conflict resolution skills. You must be a qualified, genuine individual, dedicated to shaping the cannabis industry, accountable with a strong sense of integrity, and driven to make an impact. We are committed to our values and have created a culture of trust which emphasizes working hard. A Peak Inside Your Day: Provide leadership and direction to a team of 25-50 people Oversee the dispensary environment and key business indicators to identify problems, concerns, and opportunities for improvement. Coach the team and take action to achieve operational goals. Establish a regular schedule for the retail staff, including team member time off. Maintain a positive attitude and instill the same in others to promote teamwork. Manage through challenging events to keep dispensaries operating above standard. Participate in ongoing education and professional development opportunities. Coordinate and partner with the Marketing Department to analyze metrics and recommend future opportunities. Offers insights to facilitate employee performance evaluations. Offer assistance to fellow employees in any role. Create and sustain vendor relationships. Reporting to identify and resolve trends and issues affecting in-store performance.

Requirements

High school diploma or equivalent
Customer service: 2 years - preferred
Retail Management: 1 year - preferred
Retail Cannabis Industry: 1 year - preferred
Cash Handling Experience: 1 year - preferred

Responsibilities

Maintaining quality customer service by establishing and enforcing company standards, handling customer inquiries, and resolving complaints.
Responsible for running and completing daily sales reporting.
Coordinating operations, merchandising, staffing, training, rewards, discipline, and employee evaluations for the store.
Utilizing management information tools and analyzing financial
Coordinating inventory audits, assessments of productivity, and of new merchandise in partnership with other departments.
Oversee the recruiting, interviewing, and hiring process to build a team that delivers superior customer service and patient care.
Supervise the retail store's daily operations, including product orders, cash handling, financial reporting, customer communication, patient education, and building and managing an effective team.
Securing the facility when closed, maintaining the secure alarm and safe codes.
Give authorization to a second party and act as a witness to employee discipline and terminations.
Inspire your team to grow!
Adhere to all cannabis state-specific regulations and laws, execute and enforce compliance efforts.
Train, develop, coach, encourage, and champion all staff members.
Manage with integrity, honesty, and knowledge that promotes Mint Cannabis's values and culture.
Develop and lead daily and monthly team meetings.