Store Manager

Ace Hardware • Delmont, PA

52d • Onsite

About The Position

Join a team where service, teamwork, and community come together. Ace Hardware Thrift Supply in Delmont is looking for an experienced and motivated individual to join our team as a Store Manager. As Store Manager, you'll be responsible for the overall success of the store - ensuring excellent customer service, driving sales, managing profitability, and developing a high-performing team. You'll be both a strategic leader and a hands-on operator, balancing business goals with day-to-day execution. This is a rewarding opportunity for a retail professional who thrives on accountability, leadership, and community impact. What to Expect Leadership & accountability - Manage all store operations, supervise the management team, and set a standard of excellence in customer service and performance Customer-first culture - Ensure every customer receives outstanding service and resolve escalated issues with professionalism Community impact - Represent Ace Hardware Thrift Supply as a trusted local leader while delivering on the brand's promise of helpfulness and reliability Business ownership - Manage budgets, monitor KPIs, and drive sales growth and profitability Operational excellence - Ensure compliance with Ace standards, safety protocols, merchandising execution, and store policies Team development - Recruit, train, and develop staff while building a motivated, service-oriented culture Career growth - Gain valuable business leadership experience with the potential for multi-store responsibilities

Requirements

• Minimum 3-5 years of experience in retail management (store manager experience strongly preferred)
• Strong leadership skills with experience managing and developing large teams
• Excellent communication, interpersonal, and problem-solving skills
• Proven track record of driving sales growth, profitability, and customer satisfaction
• Commercial mindset with ability to analyze business performance and execute strategies
• Proficient with POS systems and basic IT tools; able to learn store operations software
• Comfortable lifting up to 50 lbs and working on your feet for extended periods
• Flexible availability including evenings, weekends, and holidays
• Reliable, adaptable, and capable of balancing multiple priorities under pressure

Responsibilities

• Store Operations - Direct all aspects of daily operations including staffing, scheduling, merchandising, inventory management, and facility standards
• Customer Experience - Foster a customer-first culture where staff consistently deliver friendly, helpful service; resolve escalated issues with professionalism
• Sales & Growth - Support sales initiatives, monitor KPIs, promote Ace Rewards, and help implement marketing and merchandising strategies to drive revenue, customer loyalty, and market share
• Inventory & Merchandising - Manage stock flow, purchasing, pricing accuracy, promotional execution, and ensure merchandising aligns with company standards
• Financial Management - Oversee budgets, control expenses, manage payroll, and maximize profitability while ensuring financial accuracy
• Team Leadership & Development - Recruit, train, and mentor managers, associates, and department leads; manage performance and support career progression
• Compliance & Workplace Culture - Enforce all safety, HR, and company policies; promote an inclusive, respectful, and team-focused workplace culture

Benefits

• Competitive pay with opportunities for performance-based bonuses
• Leadership development and career advancement potential, including multi-store management opportunities
• Supportive ownership team and a community-focused culture
• Employee discount, health and dental insurance, paid time off, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees