Overview The Store Manager is a leadership position that manages all aspects of the retail facility and supervises all store associates. The Store Manager reports directly to the District Manager. This position is responsible for maintaining the store's overall performance, ensuring exceptional customer service, managing a team of associates, and maximizing profitability. Store Managers play a pivotal role in driving the success and growth of our business. Duties and Responsibilities Support the “Cavender's Culture” and drive our Mission, Vision, and Values Serve as a business partner and key support resource to the company Management of the retail store and the supervision of all store employees Oversee day-to-day store operations Screen, hire, discharge, and train (in applicable skills) all store associates Schedule employee hours Increase sales, maintain profit structure and reduce controllable expenses Ensure that all personnel know and adhere to company policies and procedures Responsible for all store funds Open and close store Maintain store records and files Oversee receiving of all merchandise, as well as fulfillment of special orders and transfers Return defective and unordered merchandise to vendors for credit, replacement or cash (check) reimbursement Prepare and submit payroll to the payroll department Maintain interior/exterior store image and appearance (including professional appearance of all store associates) Train and motivate all sales people to maximize sales in all departments. Maintain active role in personal selling and solicitation of new business Receive and implement all home office communications via ThinkTime or other means Submit suggestions to your District Manager on advertising, buying, or other operational issues Purchase store supplies and ensure waste does not occur Ensure that all applicable merchandise is priced correctly Ensure that all markdowns are taken on a timely basis to minimize excess inventory, maximize gross profit margin, and maximize sales volume Responsible for maintenance of all interior and exterior facilities Responsible for safety, security, and reporting any accidents or incidents in the appropriate manner Receive all advertising communications from marketing department, relay advertised items and prices to all store associates and implement advertised items and prices to sales Accurately prepare deposits for pick-up service Send invoices, end of month paperwork, and all other requested paperwork to the home office in a timely manner
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed