Store Manager

Salon Service GroupMemphis, TN
7hOnsite

About The Position

Our Store Managers are responsible for leading and nurturing a team focused on exceptional customer experiences in a high-quality store environment. We believe true Leaders model a culture of strong partnerships that encourage growth in our ever-changing industry.

Requirements

  • You are an excellent communicator with strong organizational skills
  • You are familiar with Microsoft Office including Outlook and Excel applications
  • You possess a self-starter attitude and a continual drive to grow
  • You have previous sales management experience
  • You possess a working knowledge of inventory management
  • You have a passion for the beauty industry
  • You can work independently and in a team environment
  • You thrive in a fast-paced work environment
  • You have experience with building and maintaining business relationships
  • You enjoy problem solving
  • High school diploma
  • Lift up to 30 pounds
  • Stand/walk up to 8 hours

Nice To Haves

  • Management experience preferred
  • Retail and/or customer service experience a plus

Responsibilities

  • Provide exemplary service, ensuring the customer is always top priority.
  • Uphold a high standard of merchandising and operational excellence.
  • Communicate consistently with area DSCs to meet and exceed sales goals.
  • Hire, train, coach, and retain a team of knowledgeable Associates that model the SSG culture of partnership.
  • Organize, delegate, prioritize, and follow-up to maximize productivity.
  • Challenge and motivate employees.
  • Effectively communicate with Store Market Leader, Sales Director, and Home Office team regularly.
  • Day-to-day operations of store including inventory management, cash management, and general retail store functions.

Benefits

  • Occasional travel
  • Health, Dental, Vision, Life, and AD&D Insurance available
  • Health Savings Account or Flexible Spending Account
  • Employee Assistance Program
  • 401 (k) Retirement Plan - SSG matches 50% of the employee’s contributions up to 2% of their yearly income
  • PTO
  • Holiday pay
  • Sam’s Club membership for you and a friend or family member
  • Discounts on exclusive hair products
  • Employee referral program - $1,000 potential earnings per referral
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