Store Manager

Painters Supply & Equipment Co•Osceola, IN

just now•Onsite

About The Position

PSE GROUP is seeking a Store Manager to service customers in the PBE (paint, body & equipment) and Industrial Coatings market. This role is responsible for leading and profitably managing all operational aspects of their assigned retail store, including employees, customers, inventory, and facility management. The Store Manager will collaborate with the Regional Manager and Operations Team. PSE Group is a nationwide team of coatings specialists providing exceptional products and value-added services to customer partners. They offer a wide range of coatings solutions to enhance productivity, improve quality, and reduce material cost, supporting the entire purchasing process from coatings to associated products and complete application systems. PSE Group encompasses various brands across the country.

Requirements

RIGHT-TO-KNOW Training
High School diploma or the equivalent is required
Previous record of effective management including expense control, sales management, and directing personnel
Ability to work all scheduled hours as needed
If usage of employee’s own vehicle is required for company business, employee must obtain appropriate insurance per Company Policy
Employee must be licensed to operate vehicle in accordance with state law including commercial drivers license if required
Must have acceptable driving record from State Motor Vehicle Bureau

Nice To Haves

Knowledge of product technology and product application usually obtained through one or more years experience in a store or other Company position or related experience in the automotive Refinishing industry is preferred
Store Personnel Product Training Program
DOT Regulation Training
Hazardous Waste Training
Product & Color Adjustment Course
Counterperson Product/Service Course
Attend various manufacturer training seminars and/or training schools

Responsibilities

Maintain daily cash drawer and ensure that the daily bank deposit is made
Maintain all activities and check, verify and interpret data
Assist to rectify delinquent accounts
Route delivery schedule to optimize unit efficiency and ensure our customers maximum service
Review various reports (i.e., P & L Analysis, Inventory Reports)
Responsible for maintenance of trucks and other equipment
Ensure maintenance/cleaning of equipment and facility
Know the job duties of reporting personnel and ensure their completion to Company standards
Control expenses, remaining within budget, and maintain required records/documentation and submit required reports, documentation, and summaries as required by management
Process sales transactions using POS devices and Company guidelines
Answer telephone in a professional manner, answer questions knowledgeably and/or take customers order
Assist retail and wholesale customers in choosing the products they need
Stock merchandise in your store
Maintain records of customer’s special orders, color mixes, prices, promos, etc.
Provide support and assistance to Outside Sales Rep as needed
Give immediate attention to customer comments and complaints
Complete the appropriate non-conformance or corrective action form and forward to your immediate supervisor in the event of a customer complaint
Assist with inside customer service, as needed, including servicing customers and/or processing their orders
Conduct self in professional manner to ensure customers’ quality and service expectations are met
Match invoices with purchase order receiving slips
Know inventory system and determine stocking levels of PPG/ICI, all associated product lines
Follow-up inventory replenishments from L.D.
Rotate stock to avoid obsolescence
Provide customer with information on both established and new products
Conduct physical inventory
Maintain Mixing Room records including tint usage, can usage, mis-tints, etc. and perform necessary inventory transfers
Train and cross train inside personnel in their duties utilizing Company training aides
Recruit, interview and develop inside personnel as needed
Determine staffing levels and schedule employees accordingly
Write and administer employee performance appraisals for reporting personnel
Maintain, implement, and/or correct store safety standards to ensure compliance with Company and Governmental regulations
Direct store in implementation and compliance with Company security standards including opening/closing store, truck security inspection, etc.
Prepare paint orders, including mixing, utilizing standard formulas and custom formulas
Make delivery of product as needed ensuring customers’ quality and service expectations are met
Load/unload merchandise from trucks
Pull products from sales floor displays and/or stock room
Perform other duties as assigned
Properly dispose of waste cans and product in compliance with Company and Governmental regulations
Assist staff with periodic or annual store inventories
Special projects as assigned