Store Manager- Sacaton Service Station

Gila River Business Enterprises•Sacaton, AZ

About The Position

Position Summary: The Store Manager manages the daily operations of a convenience store and gas station retail unit. Motivates sales associates to provide outstanding customer service in a "Fast, Friendly and Clean" environment. Responsible for total sales and store profits. Tracks and analyzes store financial performance against targets. Works with District Manager to develop action plans to generate additional guest counts, increase revenues, control expenses, and maximize profits.

Responsibilities

The manager initiates, drives and sustains continuous process improvements and a champion of positive change.
Maintains ownership for store financial and operating results.
Uses available reports and information systems to analyze financial performance and identify trends, problems, and growth opportunities within stores.
Recruits, selects, hires, trains, schedules, and coaches three or more employees such as Assistant Store Managers and Customer Service Representatives to ensure that they can confidently perform their job duties and provide outstanding customer service.
Constantly reviews the store environment and key business indicators to identify problems, concerns, and areas for improvement. This includes but is not limited to verifying cleaning processes are executed to ensure a clean shopping environment, as well as proper scheduling of store team members to ensure fast speed of service and excellent guest service.
Observes and tracks customer buying patterns, suggests changes in merchandise mix or product displays that will increase revenue.
Ensures compliance with regulations such as fuel safety, age-restricted sales, employee safety and employment law.
Conducts associate performance assessments, manages ongoing performance, provides discipline when appropriate and recommends pay increases or promotions.
Disseminates company communications, policies, and practices to store associates.
Solicits feedback from associates on customer preferences and process improvements that will increase customer satisfaction or improve store efficiency.
Tracks and reports changes in the local business environment such as store openings or closings, changes in traffic patterns that could positively or negatively affect guest counts, revenues, or merchandise mix.
Performs other job-related duties as assigned.