Store Manager 2

Commercial Tire Inc•Ellensburg, WA

About The Position

Manages all aspects of a store according to prescribed policies and procedures, and ensures the store operates in a manner which optimizes sales and profitability and reflects a consistent Commercial Tire image to its customers. This position is responsible for safely achieving the corporate mission at the store level. The position is eligible for a bonus plan.

Requirements

Managing people and teams
Customer Service
Sound Judgment
Interpersonally Savvy
Ethics and Values
Attention to Detail
Business Skills
Punctuality
3+ years of relate business experience.
2 years’ experience as an Assistant Manager at CT OR 4 years management experience in a “like” industry.

Nice To Haves

Associates or bachelor’s degree in Business.

Responsibilities

Responsible for providing customers with knowledgeable, courteous and prompt service at all times, while being sensitive to their needs.
Ensures store team is providing customers with knowledgeable, courteous and prompt service at all times, while being sensitive to their needs.
Leads the team and participates as a team player in all phases of the organization and expects the same from store employees.
Maintains the highest levels of customer service and satisfaction.
Successfully communicates the importance of customer service to all employees and ensures timely resolution of customer complaints.
Champions safe work practices and Commercial Tire’s safety guidelines and standards.
Performs all work expected of the location or ensures that all work expected of the location is completed.
Ensures equipment and inventory are used to achieve the maximum return on investment.
Ensures maintenance, appearance and condition of the store complies with security, safety, and environmental codes and city ordinances.
Provides adequate staffing based on store volume. Recruits, hires, trains and supervises qualified personnel; assigns work schedules; resolves employee grievances; disciplines; conducts annual performance reviews and career development.
Coordinates and conducts product training; ensures the success of on-the-job training programs; and attends and participates in management training workshops.
Ensures safety, store hours, store cleanliness and personnel issues all fall within the guidelines of company policy as outlined in the Employee Handbook.
Identifies and maximizes new sales opportunities within the existing customer/equipment asset base
Operates and maintains company vehicles to CT standards, including regular maintenance, cleanliness, fueling & tracking fuel receipts, insurance coverage, general upkeep, inspections, registration, etc.
Assists with store audits to ensure compliance.
Knowledgeable in all facets of a store environment.
Other duties as assigned.