Store Manager - Long Island

Chip City•Holtsville, NY

13d•$23 - $25

About The Position

As the Store Manager at Chip City, you’ll be the heartbeat of our cookie shop! You’ll lead a team of awesome cookie enthusiasts, ensuring every customer leaves with a smile and a sweet treat. From overseeing daily operations to making sure our cookies are always fresh and delicious, you’ll create a fun, welcoming environment where both customers and team members thrive. If you love cookies, people, and making a difference, this is the perfect role for you!

Requirements

High school diploma or equivalent required
1+ years of retail or food service experience in a leadership or supervisory role
Excellent leadership and communication skills, with the ability to effectively motivate and coach team members
Ability to work efficiently in a fast-paced environment and adapt to changing priorities
Detail-oriented with a focus on maintaining quality and consistency in product output
Understanding of food safety regulations and willingness to enforce sanitation standards
Food Protection Certification preferred or willingness to obtain (where required).
Flexibility to work mornings, nights, weekends, and holidays as needed.
Successful completion of on-the-job training.
Ability to navigate a bakery, stockroom, and office spaces, with the capability to lift up to 30 lbs., with or without reasonable accommodation.
Capability to work in a commercial oven's high-temperature environment.
Ability to withstand extended periods of standing.

Responsibilities

Lead and inspire your amazing team of Counter Staff and Shift Leaders to achieve sales goals
Recruit, hire, train, and mentor our new hires to ensure they perform at their best and follow our high company’s standards
Make sure every customer walks away happy, handling any questions or issues with care and kindness
Supervise the baking process to ensure we follow the standard operating procedures and meet our high-quality standards
Take care of the numbers, including sales reporting, payroll, and making sure we stay on budget
Oversee daily operations by handling staff schedules, payroll, ordering supplies, managing inventory, and making sure every customer gets top-notch service
Ensure the store is sparkling clean, cozy, and follows all safety and food standards
Regularly check equipment and work areas to keep things clean, safe, and up to our sanitation standards
Create a positive, team-first atmosphere that’s fun for everyone—both customers and employees