Store Manager - Bench

Lowes•Springfield, MA

12d

About The Position

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Store Manager, this means: • Ensuring associates are delivering friendly, professional and timely service to all customers who shop the store. • Monitoring the performance, profitability, and flow-through of store plans and programs. • Championing and implementing strategic asset protection plans that improve safety and security outcomes. The Store Manager manages the overall store operations (i.e., expenses, merchandising standards, compliance, safety, security, and workforce) and those directly helping customers to drive positive customer experiences, sales, and margin performance. The Store Manager works closely with cross-functional partners in HR, Asset Protection, and Operations at the District, Region, and Corporate levels to execute the Lowe’s business strategy within his/her store. To be successful, the Store Manager must build and support a store culture, in partnership with key stakeholders, that is aligned to the Lowe’s mission and behaviors where employees are engaged and inspired. This leader is also responsible for maintaining a strategic view of store talent needs, recruiting and developing talent, driving execution of sales and service strategies, analyzing relevant data to inform store-specific strategies, championing customer service, proactively addressing store needs, and acting as the Lowe’s brand ambassador for the community. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

Requirements

Bachelor’s degree and 3 years of experience leading associates in a large retail environment, with Sales Volume exceeding 20M annually OR 5 years of experience leading associates in a large retail environment, with Sales Volume exceeding 20M annually.
5 years of experience working in a fast-paced, cross-functional work environment.
Experience building and maintaining cross-functional relationships in a matrixed environment.
Experience building partnerships within the community.
Experience analyzing and using customer, market, and competitor data to inform decisions and business planning.
Strong working knowledge of Microsoft Office Suite.
Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business.
Requires morning, afternoon and evening availability any day of the week.
Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

Nice To Haves

Bachelor’s Degree in business administration, marketing, or related field.
Experience managing in big‐box Home Improvement retail industry.

Responsibilities

Ensuring associates are delivering friendly, professional and timely service to all customers who shop the store.
Monitoring the performance, profitability, and flow-through of store plans and programs.
Championing and implementing strategic asset protection plans that improve safety and security outcomes.
Managing the overall store operations (i.e., expenses, merchandising standards, compliance, safety, security, and workforce) and those directly helping customers to drive positive customer experiences, sales, and margin performance.
Working closely with cross-functional partners in HR, Asset Protection, and Operations at the District, Region, and Corporate levels to execute the Lowe’s business strategy within his/her store.
Building and supporting a store culture, in partnership with key stakeholders, that is aligned to the Lowe’s mission and behaviors where employees are engaged and inspired.
Maintaining a strategic view of store talent needs, recruiting and developing talent, driving execution of sales and service strategies, analyzing relevant data to inform store-specific strategies, championing customer service, proactively addressing store needs, and acting as the Lowe’s brand ambassador for the community.

Benefits

Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards