Store Manager

Carters Inc. • Nashville, TN

1d • Onsite

About The Position

The Store Manager at Carter's leads a team to be the primary brand representative for growing families, assisting them with baby essentials and school preparations. This role requires fostering a welcoming and inclusive environment, optimizing team skills, and educating staff on product styles, features, and benefits. The manager will coach teams to become brand and product experts and guide their career development. Carter's Inc. is the largest North American apparel retailer for babies and young children, encompassing Carter's, OshKosh B'gosh, SkipHop, and Little Planet brands, and is recognized as the #1 most-purchased children's clothing brand. The company prides itself on quality and a close-knit culture, investing in training and development programs to ensure team success. A career at Carter's emphasizes connections, caring, teamwork, flexibility, and growth.

Requirements

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Minimum of 3 years of retail or related management experience leading direct reports
• A high school diploma or GED
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit
• Execute Company’s direction on merchandising and operations; manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

Benefits

• Schedules that fit your life
• Health benefits
• Mental health benefits
• 30% discount on our brands
• Referral bonuses
• Advance You Program, which helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language
• Paid time off
• Holidays
• Parental leave
• Adoption assistance
• Charitable matching gifts
• The opportunity to build skills and grow as an individual
• Professional and personal development to help shape your career
• Development programs to help you grow in your current role and beyond

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED