Store Manager

World Market • Columbus, OH

1d • Onsite

About The Position

For over 60 years, World Market has searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring stylish home décor, quality furniture, thoughtful gifts, and one of the largest assortments of international foods, beverages, and candy. World Market is a national specialty retailer founded in San Francisco in 1958, operating over 240 stores across the country and an ecommerce site. The company values authenticity, empowerment, and respect, aiming to provide a spirited shopping environment where customers can discover great quality and value in an ever-changing, unique marketplace. The Store Manager role is crucial in driving a customer-first selling culture and achieving sales and profitability goals while fostering the company's values.

Requirements

• Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
• Minimum Age 21 years.
• Ability to lift up to 40 lbs.

Nice To Haves

• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.

Responsibilities

• Model and drive a customer-first selling culture by ensuring effective routines, visual brand standards, and engagement behaviors.
• Provide leadership to achieve or exceed sales and profitability goals.
• Consistently exemplify, maintain, and foster the culture and values of World Market.
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
• Ensure a branded store experience through consistent visual execution, standards, and recovery.
• Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results.
• Achieve store sales and metric goals through regular business analysis and problem-solving activities.
• Manage all store controllable expenses and profitability components.
• Validate and ensure execution of all merchandising, marketing, and promotional strategies.
• Validate and ensure execution of all customer loyalty and omnichannel initiatives and activities.
• Ensure a consistent orientation and onboarding experience per company expectations.
• Address and resolve employee issues and/or concerns with the appropriate partnership.
• Conduct regular team assessment and succession planning activities that build the bench.
• Ensure store schedule effectively maximizes business environment and adjust as needed.
• Establish and maintain strong operational execution, inventory management, data integrity, and compliance routines.
• Establish and maintain a safe work environment through ongoing safety training, awareness, and accountability.
• Additional duties and responsibilities as assigned by Field Leader.

Benefits

• Flexible scheduling that supports your lifestyle & work-life balance
• Up to 30% shopping discount on our unique finds for you and your designated shopper
• Working with a team who thinks the world of you
• Wellness resources to be and do your best
• Anniversary and recognition programs that celebrate you
• Hands-on training for career growth made for you
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Savings Plan
• Employee Assistance Program
• Prescription Drug
• Life Insurance
• Flexible Spending
• Commuter Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed