Store Manager

Theisen's Home Farm Auto•Anamosa, IA

1d•Onsite

About The Position

Store Managers are accountable for the store’s overall performance and for maintaining the Theisen’s Brand. They achieve store goals by driving sales through visual merchandising, marketing events, and customer experience. They are responsible for leading and managing associates to provide exceptional customer service while managing all activities associated with the front and back end of the store. Effective Store Managers are able to establish a positive, energetic work environment while maximizing productivity and profitability by improving sales and minimizing expenses.

Requirements

Results driven
Demonstrated skills in leadership, training and motivating to help contribute to the growth and development of associates
Strategic, ambitious, passionate and autonomous
Ability to ready and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Exhibit a high level of integrity and business ethics to handle sensitive and confidential information
Proficient in Word, Excel, Outlook and Power Point, as well as knowledge of spreadsheets and database software
Excellent written and verbal communication skills and the ability to effectively express ideas or instructions to others
Ability to professionally interact and communicate with individuals at all levels of the organization
Excellent organizational skills with the ability to plan, prioritize and organize a diversified workload with multiple priorities
Ability to work well under pressure with strong attention to detail
Excellent analytical, decision making, and problem-solving skills
Experience with accounting, forecasting, projections and spreadsheet analysis
Interpersonal skills including enthusiasm, courtesy, empathy, flexibility, and patience
Possess a positive attitude, good listening skills and an outgoing personality
Ability to calculate figures and amounts; such as discounts, percentages, and volume
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to innovate or create a solution to perceived problems
Knowledge of, or experience in constructing, maintenance, electrical, repairing, and plumbing, forklift and pallet jack operations helpful but not required

Nice To Haves

Bachelor’s degree in a business-related field preferred
Minimum 2 years of retail management experience preferred
Knowledge of, or experience in constructing, maintenance, electrical, repairing, and plumbing, forklift and pallet jack operations helpful but not required

Responsibilities

Observe needs of customers through merchandising, stock levels, prompt service, refunds and sales
Train and maintain knowledgeable sales associates
Be aware of competitive pricing and create loyal customers through association
Provide face to face contact with customers by maintaining presence on sales floor, interact and assist both customers and associates throughout entire store, and provide prompt attention
Use financial reports to better understand the scope of the business as well as recognize course changes needed based on information the financials may depict
Monitor mystery shopper report to meet company standards
May be required to perform tasks normally required of associates in every classification including, but not limited to, driving forklift, load outs, changing tires, and running cash registers
Analyze store financials to maintain accountability of the store budget.
Tour stores with Assistant Managers and Floor Supervisors and provide direction to maintain Theisen’s Brand standards
Attain ultimate customer satisfaction through training of associates and follow up on all customer complaints
Work with Assistant Managers and Floor Supervisors to manage discontinued merchandise control and shrinkage
Perform daily walking tour of store to ensure all areas meet Theisen’s Brand standards and to assign duties
Establish and follow through on priorities that arise and produce timely results in areas not meeting company standards
Monitor cashier functions, review return slips daily, oversee problems with cash (over and short) and review layaway and special orders
Maintain proper staffing needs, follow hiring procedures, and maintain consistent disciplinary action
Complete the weekly payroll process
Perform associate evaluations – review performance of all associates annually
Order stock replenishment of direct vendors
Review housekeeping departments and public areas (lobby, restrooms, parking lot), oversee receiving room operations, small engine repair, and defective and layaway areas.
Maintain OOS program to company standards
Monitor seasonal transition, inventory prep, and all other potential product movement throughout the store
Attend community functions to maintain a positive image of Theisen’s in the community
Review and visit competition and report finding to Regional Manager
Review product selection and collect suggestions from customers and associates to suggest additions and deletions to the product mix
Review promotions and upcoming ads to insure proper staffing and merchandise requirements
Follow through on duties assigned by Executives and Regional Manager
Other duties as assigned by manager