Store Manager

My Melrose-posted about 22 hours ago
Full-time • Entry Level
Onsite • Tucson, AZ
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The Store Manager is accountable for driving business results through effective selection, training and coaching of the store team in the key areas of sales, customer service, merchandise presentation, operations, human resources and loss prevention. Work with upper management in executing and enforcing company policies and procedures.

  • Open and close store based on company guidelines.
  • Know concepts of visual presentation and use this knowledge to executive and maintain merchandise changes.
  • Manage loss prevention practices to safeguard company funds, property and store inventory from internal and external losses.
  • Maintain store appearance including product replenishment, general housekeeping of store and completing opening and closing procedures.
  • Communicate with District Manager in regard to all operational activities.
  • Ensure effective execution of all sale promotions.
  • Demonstrate leadership abilities in driving sales productivity.
  • Communicate sales goals daily to all staff members.
  • Demonstrate customer service techniques by ensuring a high level of interaction with customers.
  • Train staff how to present and assist customers in merchandise selections.
  • Maintain a high level of customer service by ensuring that merchandising/recovery is completed and that register and cash wrap area is processing customers in a timely manner.
  • Ensure accurate execution of promotional set-up of store.
  • Hands on involvement in floor moves and visual merchandising initiatives.
  • Maintain all wall displays and merchandise using required display fixtures, etc., while using appropriate ladder.
  • Ensure that new staff members are trained per company standards.
  • Ensure that hiring practices result in quality staff members.
  • Ensure that substandard performance is addressed with fair and consistent corrective action.
  • Set and communicate clear performance expectations.
  • Train and develop staff.
  • Demonstrate leadership initiative through clear direction.
  • Motivate staff through positive interactions.
  • Ensure proper cash control within company policy.
  • Ensure proper banking procedures within company policy.
  • Maintain payroll within established guidelines.
  • Educate staff members of potential causes of shrink.
  • Ensure compliance with company security and loss prevention policies and programs.
  • Properly operate and ensure that alarm system is kept functional at all times by performing alarm test on a regular basis.
  • Maintain neatness and cleanliness of store.
  • Maintain store equipment in proper working condition.
  • Maintain store-level compliance with company standards of safety, security, facility maintenance, and postings/notifications.
  • High School Graduate or General Education Degree (GED) preferred but not required.
  • Ability to speak, read and write English.
  • <1.5M – a minimum of 18 months experience as a Sr. Service Manager or 1 year as an Assistant Store Manager with Melrose or a similar retail environment or 1 year experience as a Store Manager in a similar retail environment. Manage 4 or more staff members.
  • >1.5M - A minimum of 1 year experience as a Store Manager in a lower volume store at Melrose or a similar retail environment or 18 months experience as an Assistant Store Manager at Melrose or equivalent position in a similar retail environment. Manage 6 or more staff members.
  • Ability to operate a POS cash register, calculator, scanner and related equipment.
  • Ability to perform high school level math.
  • Work evenings and weekends and holidays, as necessary.
  • Maintain a business-like, professional and well groomed appearance at all times.
  • Must have reliable transportation.
  • Must be able to provide a phone number to be reached in case of store emergency by Alarm Company or staff members.
  • Occasional travel for training meetings may be necessary.
  • Must meet the minimum age of 18.
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