Store Manager - Sawgrass Mills

BYLT Premium Basics•Sunrise, FL

About The Position

The Store Manager will manage the Leads and Associates in daily store operations. Your purpose is to provide leadership in all processes and operations and be the example of superior customer service. You will be in charge of the location and the team working there. You must represent BYLT Basics’ mindset and be a true ambassador of the brand.

Requirements

Previous retail and supervisor experience
Excellent communicator with the ability to utilize technology effectively an engage with customers and your team to meet goals
Able to handle customer interactions and potential issues/concerns courteously and professionally
Use basic information-gathering skills to solve problems
Ability to learn procedural knowledge acquired through on-the-job training
Set sales goals
Ability to motivate a team
Fast-paced energy level
Dependability

Nice To Haves

BYLT product knowledge

Responsibilities

Guide and manage the daily operational tasks of the store
Inventory Management
Track inventory levels, shrink and communicate needs
Write and manage employee schedules
Communicate employee schedules in a timely manner
Design a daily & monthly schedule efficient workflow schedule
Collaborate with other store managers and Head of Retail on establishing defined Standard Operating Procedures (SOP) for all of Retail Department
Disciplinary Actions for employees
Assist customers with their shopping needs and transactions
Handle all customer escalations
Tend to merchandising tasks via plan-o-gram
Communicate with HQ Leadership
Perform proper receiving and stocking procedures
Oversee and reconcile cash register drawers
Prepare deposits and order change from the bank
Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule
Maintain a safe, clean, and pleasing environment for customers and associates