(USA) Store Manager - Division 1/Neighborhood Market

Walmart•Overland Park, KS

1d•Onsite

About The Position

The Store Manager at Walmart is responsible for upholding the company's Open Door Policy, leading community outreach programs, and driving the financial performance of the facility by achieving sales and profit goals. This includes managing expenses, developing plans for financial improvement, overseeing budgets, and analyzing economic trends. The role involves modeling and enforcing excellent customer service, directing facility operations, and ensuring effective merchandise presentation. A key aspect is ensuring the success of the Academy training environment, integrating trainees, and maintaining high customer service standards. The manager also drives the execution of business plans, provides supervision and development opportunities for associates, and promotes company policies, values, and ethics. This position requires building high-performing teams, fostering a culture of belonging, acting with integrity, prioritizing customer needs, and striving for continuous improvement and innovation.

Requirements

4 years general management experience to include financial accountability.
4 years’ experience supervising 50 or more exempt and non-exempt associates/employees to include the responsibility of performance management, mentoring, hiring, and firing.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, a current state issued Certificate of Eligibility may be required.
Successful completion of all job required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Running a fresh or dry grocery area

Responsibilities

Upholds the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing Company policies and procedures, and providing resolutions.
Initiates, directs, and participates in community outreach programs and encourages and supports Associates and managers in serving as good members of the community.
Establishes and maintains relationships with key individuals or groups in the community as the representative for the Company.
Presents the Company's perspective to various external organizations following the Company's media guidelines.
Champions Company-sponsored programs, events, and sustainability efforts to Associates, Customers, and the local community.
Drives the financial performance of the Facility by ensuring that sales and profit goals are achieved.
Leads the management team in controlling expenses to ensure they are indexed to sales.
Develops and implements plans to correct any deficiencies in financial performance in the Facility.
Oversees the creation of budgets and participates in analyzing economic trends and community needs for budget forecasting.
Models, enforces, and provides direction and guidance to hourly Associates and managers on proper Customer service approaches and techniques.
Directs the management team in facility operations and communicates with both management and hourly associates about facility operations, merchandising, and company direction.
Drives sales in the Facility by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs.
Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Store standards and standard operating procedures.
Creates an engaging and high-performance culture within the Academy Store.
Integrates and includes Academy associates in leadership and store meetings and activities that supports associate engagement.
Advises Academy staff on training curriculum content.
Engages trainees during their store assignment (e.g., being available, providing job shadowing opportunities, acting as a culture champion).
Engages customers within the Academy training format and maintains a high level of customer service within the facility.
Serves as a visible operations champion in the Academy program (e.g., welcoming and introductions to new trainee group, speaking on relevant business experience, acting as an Academy advocate).
Participates in the talent planning and succession planning within the supported markets.
Drives the execution of multiple business plans and projects by identifying customer and operational needs.
Develops and communicates business plans and priorities.
Removes barriers and obstacles that impact performance.
Provides resources, identifies performance standards, measures progress, and adjusts performance accordingly.
Develops contingency plans and demonstrating adaptability and supporting continuous learning.
Provides supervision and development opportunities for associates by selecting and training, mentoring, assigning duties, building a team-based work environment.
Establishes performance expectations and conducting regular performance evaluations.
Provides recognition and rewards, coaching for success and improvement, and promoting a belonging mindset in the workplace.
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application, ensuring compliance with them, and utilizing and supporting the Open Door Policy.
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives.
Consults with business partners, managers, coworkers, or other key stakeholders.
Solicits, evaluates, and applies suggestions for improving efficiency and cost effectiveness.
Participates in and supporting community outreach events.
Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences.
Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
Creates opportunities for all associates to thrive and perform.
Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Models the Walmart values to support and foster our culture.
Holds oneself and others accountable.
Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first.
Considers and adapts to how, where, and when customers shop and applies the EDLP and EDLC business models to all plans.
Makes decisions based on data insights and analysis.
Balances short and long-term priorities and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
Tuition, books, and fees completely paid for by Walmart (for Live Better U programs)