Store Manager

Chrono Toys IncCarlsbad, CA
6d

About The Position

Chrono Toys, a leading retail store specializing in collectibles and toys, is seeking a dynamic and experienced Retail Store Manager to oversee our Las Americas Premium Outlets location. As the Retail Store Manager, you will be responsible for leading a team of retail professionals to drive sales, provide exceptional customer service, and maintain a positive work environment. The Retail Store Manager will be responsible for managing all aspects of the store, including hiring, scheduling, and overseeing daily operations.

Requirements

  • 2+ years of retail store management experience, preferably in a specialty store environment.
  • Strong leadership skills with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to drive sales and improve profitability.
  • Strong organizational skills and attention to detail.
  • Ability to work a flexible schedule, including evenings and weekends.

Nice To Haves

  • Passion for collectibles and toys is a plus.

Responsibilities

  • Recruit, train, and develop a team of sales associates to achieve store goals and objectives.
  • Manage and hold accountable assistant managers to ensure they are fulfilling their responsibilities and performing to the best of their abilities.
  • Train and develop staff on loss prevention measures and superior customer service techniques.
  • Schedule and manage employee shifts to ensure adequate coverage and excellent customer service.
  • Develop and implement strategies to increase sales and improve profitability.
  • Monitor and analyze sales reports to identify trends and opportunities for improvement.
  • Manage inventory levels to ensure that the store is stocked with the right products at the right time.
  • Implement and enforce company policies and procedures.
  • Foster a positive work environment by promoting teamwork, communication, and collaboration among employees.
  • Train and develop staff on current pop culture trends, including movies, TV shows, and other relevant topics.
  • Handle customer complaints and ensure that they are resolved in a timely and satisfactory manner.
  • Monitor and analyze sales reports to identify trends and opportunities for improvement.
  • Ensure that the store is clean, organized, and visually appealing at all times.
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