Store Manager at Pandora Boutique, Spotsylvania Mall

REEDS Jewelers•Fredericksburg, VA

2d•Onsite

About The Position

Join us today at our Pandora Boutique! This location is exclusively Pandora-branded owned and operated by REEDS Jewelers, a family-run company celebrating excellence since 1946. REEDS is known for its high standards of quality, personalized service, and ethical leadership in the jewelry and luxury retail industry. Learn more about our story and career opportunities at REEDS.jobs . About Pandora Pandora is a global leader in self-expression through jewelry, renowned for its iconic charm bracelets, elegant rings, and timeless necklaces. With a bold commitment to sustainability— the brand continues to set the standard in innovation and responsible craftsmanship. Working in a Pandora boutique means more than just selling jewelry—it’s about helping customers celebrate life’s moments and milestones. As the face of a beloved global brand, boutique team members connect with passionate, loyal clients who return time and again to build meaningful personal collections. Every day is an opportunity to create unforgettable experiences. Spotsylvania Mall anchors Fredericksburg’s growing retail landscape, attracting customers from the expanding I-95 corridor between Richmond and Washington D.C. Fredericksburg offers charming historic neighborhoods, scenic riverfront, and a rapidly growing suburban population. This is an ideal setting for retail professionals to thrive while enjoying a vibrant, family-friendly community. Store Manager We’re searching for a strategic and service-driven Store Manager to lead a high-performing team within our REEDS + Pandora boutique. As the Store Manager, you’ll set the tone for excellence—driving sales, developing talent, and delivering a client experience that aligns with REEDS’ luxury values. You’ll be responsible for both the business results and the culture of your store, fostering an environment rooted in passion, integrity, and growth.

Requirements

3+ years of leadership experience in luxury, specialty, or jewelry retail
Proven track record of meeting/exceeding sales goals
Strong leadership presence and talent development capabilities
Proficient in POS systems, Microsoft Office, and digital commerce tools
Availability to work a flexible schedule, including nights, weekends, and holidays
High School Diploma or Equivalent
Legal authorization to work in the U.S.

Nice To Haves

GIA coursework or certification
Deep passion for fine jewelry, timepieces, and Pandora

Responsibilities

Own store performance, exceeding sales goals and KPIs
Leverage sales analytics to drive strategy and opportunity
Lead by example as a selling manager and brand ambassador
Oversee visual presentation, product mix, and promotional execution
Deliver a seamless, personalized luxury experience to every customer
Inspire the team to build long-term client relationships through effective clienteling
Lead from the floor during peak moments and events
Actively seek and respond to client feedback
Recruit, train, and retain top-tier talent
Coach with consistency and clarity to support team growth and development
Create a culture of accountability, performance, and celebration
Facilitate continuous learning and ensure completion of training programs
Ensure flawless execution of daily operations
Monitor inventory, security, and loss prevention
Oversee compliance, safety, and store policy adherence
Maintain back-of-house organization and optimize operational efficiency