Store Manager - Mankato (Automotive)

Sun Auto Tire and Service • Mankato, MN

23h • $90,000 - $110,000

About The Position

TGK Automotive Specialists – We are a locally-owned business serving our clients with honesty and integrity since 2007. We maintain the highest level of repair and service at a fair price and are devoted to client satisfaction. The Store Manager is responsible for the overall store performance both financial and operational of a market by establishing and maintaining guest services, overseeing and is accountable for the operation of their market by ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink.

Requirements

• Five or more years of experience of sales in an auto repair shop management position or equivalent business experience in the automotive industry
• Previous experience in managing and coaching team members to success through effective communication; business development and strategy implementation knowledge
• Proven ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals
• Proven track record of consistently meeting and exceeding sales and profit goals
• Possess valid driver’s license or obtain a valid driver’s license within 30 days of hire date

Nice To Haves

• Previous experience as an Automotive Technician or similar position preferred, but not required

Responsibilities

• Establishing and maintaining guest services
• Overseeing and is accountable for the operation of their market by ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink
• Ensures that each customer receives outstanding customer service by ensuring that management team is maintaining store standards, solid product knowledge, conducting call backs, ensures that time commitments are met, and all other components of guest service
• Handles escalated customer complaints
• Sets expectations and communicates regularly with employees on job responsibilities, goals, training, development and overall customer service
• Holds management team accountable for job responsibilities, training and goals by coaching or counseling employees toward desired behaviors
• Ensures compliance with all policies and procedures of the Company by conducting regular meetings with employees, store audits, etc
• Conducts performance evaluations for all employees at regular intervals
• Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed Sales and Profit targets as provided in the Store Margin Statement
• Writes up customers in POS system
• Answers phone calls
• Inventory control

Benefits

• Competitive Bi-Weekly Pay
• Tuition Reimbursement
• Paid Vacation and Sick Time
• 6 Paid Holidays
• Medical, Dental and Vision Insurance
• Life Insurance (Company paid)
• 401(k) Retirement Savings Plan with Company Match
• Discounted Services on Personal and Immediate Family Vehicles
• Opportunity for Advancement!!!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed