Store Manager, Gilroy Premium Outlet
About The Position
About the role As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates. The impact you can have In this role, you'll have the opportunity to: Cultivate a customer-focused environment that consistently delivers exceptional customer experiences. Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections. Use technology to provide customers with a seamless omnichannel shopping experience. Hire and build an effective store team through training, coaching, and talent development. Create an inclusive store environment for associates where everyone feels welcome and engaged. Develop a strong operational dynamic within the team to achieve store goals. Promote in-store community events and philanthropic partnerships. Use tools and reporting to oversee store profitability, effective budgeting, and payroll. Analyze reporting to develop short and long-term retail plans. Manage the day-to-day operations of the store, including opening and closing.
Requirements
- 2+ years retail Store Manager or service industry experience (preferred)
- Brings a hospitality mindset when engaging with customers and associates
- Strong people management skills and an ability to develop talent
- Effective leadership, interpersonal, and communication skills
- Technology proficient and ability to operate a point-of-sale system
- Strong business acumen and ability to develop strategies and create action plans to drive results
- Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Responsibilities
- Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
- Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
- Use technology to provide customers with a seamless omnichannel shopping experience.
- Hire and build an effective store team through training, coaching, and talent development.
- Create an inclusive store environment for associates where everyone feels welcome and engaged.
- Develop a strong operational dynamic within the team to achieve store goals.
- Promote in-store community events and philanthropic partnerships.
- Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
- Analyze reporting to develop short and long-term retail plans.
- Manage the day-to-day operations of the store, including opening and closing.
Benefits
- Medical, dental, and vision insurance
- 401(k) plan
- Paid time off & holidays
- Opportunities for monthly bonuses
- Merchandise discounts plus eligibility for discounts at our sister brands
- Professional development and opportunities for advancement across our brands
- Community impact through our philanthropic partnerships
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
