Store Manager - Retail Specialty Services

Batteries Plus - DL Myers Inc•Camp Hill, PA

1d•$55,000 - $70,000•Onsite

About The Position

Batteries Plus is the nation's top provider of battery, lighting, and power solutions, setting high standards in retail and commercial services. They started with battery solutions for every need and have expanded into auto key cutting, phone and tablet repair, and a full line of lighting products. With over 700 locations nationwide, including 6 locally owned stores in South Central PA and Northern MD, Batteries Plus offers opportunities for career advancement. As part of the team, employees are valued and contribute to delivering exceptional customer service. The company offers competitive pay, formal training, performance incentives, paid vacation and holidays, quality healthcare options, and a retirement plan. Centralized staffing, resources, and tools are provided for support. No prior experience with products or services is required; a three-month training program combines hands-on and online learning. The Store Manager is a key leadership role responsible for driving customer satisfaction, sales growth, and team development. This role involves setting the standard for customer service, training and guiding the team, managing operations, and overseeing and performing tech repair services to ensure a seamless and positive customer experience. To succeed, the manager must excel in sales and operations, master products and services, and motivate the team by embodying the company's mission and values.

Requirements

High school diploma or equivalent.
Strong communication skills, both oral and written.
Proficiency in Microsoft Office and adaptability to new technology.
Analytical and problem-solving skills with the ability to manage multiple tasks.
Basic knowledge of accounting procedures and financial statements.
Valid driver's license with a clean driving record.
Flexible schedule, including weekends as needed, averaging 45 hours per week.
Ability to work with small components and lift up to 50 lbs to eye level.
3-5 years of retail management experience, preferably in durable goods.

Nice To Haves

Advanced degree in business or retail management.
Technical aptitude and basic understanding of electronics.
Experience in commercial sales.
Prior leadership experience.

Responsibilities

Lead the sales team to deliver exceptional service from start to finish.
Provide outstanding service to walk-in commercial customers.
Develop and guide sales and technician specialists while managing schedules and labor efficiency.
Monitor retail and individual sales performance to meet or exceed goals.
Oversee receiving, stocking, merchandising, and inventory management.
Ensure accurate completion of inventory counts, transfers, and returns.
Master our repair services and ensure your team meets company standards.