Store Manager

Duchess Shoppe-posted about 1 month ago

Full-time • Entry Level

Reynoldsburg, OH

Gasoline Stations and Fuel Dealers

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The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors.

Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory.
Ensure positive customer experience.
Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints.
Conduct overall site evaluation.
Inspect facility and equipment routinely to determine necessity of repairs or maintenance.
Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling.
Supervise store staff to maintain labor model standards.
Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service.
Plan and prepare work schedules and maintain records of employees' schedules.

High school diploma required, Bachelor's Degree preferred.
Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service.
ServeSafe certified.
Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email.

Dental, Vision, and Health Insurance
401k
Employer Paid Life Insurance
Monthly Bonuses
PTO
Weekly Pay

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