Store Manager

V Opco LLC•Cabazon, CA

6d•$90,000 - $100,000

About The Position

Vince is seeking a dynamic, customer service driven Full-Time Store Manager. The Store Manager is responsible for the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The Store Manager will hire, train and manage store associates to achieve the sales and profit goals, while also ensuring that store maintains excellent visual presentation and housekeeping standards. The Store Manager operates the store in accordance with the company’s operational guidelines while also following all loss control procedures and ensuring proper floor coverage to maximize store volume.

Requirements

Ownership & Accountability
Emotional Intelligence
Problem Solver
People Management
Minimum three years experience in retail management
Full understanding of specialty retail, including business development, visual merchandising and store operations
Computer skills to include operation of retail point of sale system, Word, Excel and email
Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
Strong leadership critical thinking and problem-solving skills. Delegate responsibility and work to the staff.
Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives
A positive, outgoing, high-energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels
A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.
A trainer able to teach skills in customer service, selling, and operations

Responsibilities

Achieve and exceed productivity and sales plan expectations
Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage
Set an example of exceptional customer service by leading sales efforts on the selling floor
Teach and monitor each associate to do client development
Recruit, train, motivate and retain quality sales associates. Have bench strength for potential open positions.
Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business
Meet monthly with each associate to discuss performance by reviewing productivity vs. goals. Coach and provide suggestions for improvement as necessary and address with progressive documentation as required.
Maintain a high level of visual merchandising and housekeeping standards
Perform daily paperwork reconciliation and other operational tasks
Protect store assets and inventory. Reconcile inventory to identify and reduce shrinkage.
Implement company policies and procedures

Benefits

Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding
401(k) with employer match
Generous paid time off plans for vacation, sick, and personal, as well as company holidays
Clothing allowance & merchandise discounts
$400 annual gym reimbursement
Mental health support tools and telehealth psychology and psychiatry
Family and caregiving benefits including a competitive paid parental leave program as well as supplemental infertility coverage
Life, accidental death & dismemberment, short-term disability, and long-term disability insurance
Supplemental hospital indemnity, specified disease, and accident coverage
Pre-tax commuter benefits including transit and parking
Discounted pet, home & auto, and legal insurance