Store Manager

SmartStop Self Storage•Sacramento, CA

1d•Onsite

About The Position

SmartStop Self Storage is a diversified real estate company operating in the self-storage industry across the US and Canada. The company has received accolades such as Newsweek's Best Customer Service in 2021, 2022 & 2023, and Reputation's 800 Award for 2023. It was also voted TOP WORKPLACE in 2022 & 2023 by the Orange County Register. This Store Manager position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising onsite projects, communicating with the home office team, and maintaining good relationships with tenants. Store Managers are expected to run an organized office, engage positively with customers, follow up on leads, maintain business relationships with clients and vendors, and communicate clearly with the management team.

Requirements

Must have a valid driver's license and proof of current auto insurance
Superior customer service skills
Excellent communication skills
Computer literate with solid office skills
Take-charge/can-do mentality yet able to follow set procedures

Responsibilities

Leasing storage and parking
Managing a team
Assisting with maintenance
Supervising onsite projects
Communicating with the home office team
Maintaining good relationships with tenants by providing outstanding customer service
Keeping the facility rented at optimum levels
Prepares units for auction and vacates units as prescribed by law and approved by management
Other duties as assigned